Customer Service Manager in Jacksonville, Florida Salary

The average salary for a Customer Service Manager in Jacksonville, Florida is $47,500 per year. Most people in this job have more than five years' experience in related jobs. The highest paying skills associated with this job are Leadership, Customer Service Metrics, Project Management, Training, and Microsoft Office.

$30,410 - $81,394
$30K
$48K
$81K
MEDIAN: $47,500
10%
50%
90%

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$9.84 - $20.35
$12
MEDIAN: $12.14
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$30,410 - $81,394  
   
Bonus
$2,048  
Profit Sharing
$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,818 - $87,756  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 18
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$12.14  
   
Overtime
$35.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$2,048  
   
Profit Sharing
$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,818 - $87,756  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 6

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About Jacksonville, Florida

Duval County, Florida
868,031
Male:
419,203 (48.3%)
Female:
448,828 (51.7%)
Jacksonville is a seaport city and the seat of Duval County, Florida, United States. With an estimated 868,031 residents as of 2015, Jacksonville is the most populous city in both the state of Florida and the southeastern United States. As of 2015, it is estimated to be the 12th most populous city in the United States and largest city by area in the contiguous United States. The Jacksonville metropolitan area has a population of 1,573,606 and is the 40th largest in the United States and fourth largest in the state of Florida. The city is situated on the banks of the St. Johns River, in the First Coast region of North Florida, about 25 miles (40 km) south of the Georgia state line and 340 miles (550 km) north of Miami. Prior to European settlement the Jacksonville area was inhabited by Native American people known as the Timucua. In 1564, the French...
Jacksonville:
$48,239
Florida:
$49,426
$963
Jacksonville:
$146,500
Florida:
$179,800
4.6%

Customer Service Manager Job Listings

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Key Stats for Customer Service Manager

Gender

Female
45 %
Male
55 %
1-4 years
17%
5-9 years
29%
10-19 years
33%
20 years or more
21%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Experienced
▲20%

Late-Career
▲20%

National Average
$46,000

Mid-Career
▼5%

Skills That Affect Customer Service Manager Salaries

Leadership
▲44%

Customer Service Metrics
▲40%

Project Management
▲39%

Training
▲23%

Microsoft Office
▲20%

Problem Solving
▲20%

Call Center
▲20%

Team Leadership
▲12%

Customer Relationship Management (CRM)
▼0%

National Average
$46,000

Customer Service
▼1%

Gender

Female
45 %
Male
55 %

Years of Experience

1-4 years
17%
5-9 years
29%
10-19 years
33%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 53%
vision benefits
Vision: 53%
no benefits
None: 26%
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