The average salary for a Customer Service Manager in Jacksonville, Florida is $47,711 per year. Most people in this job have more than five years' experience in related jobs. The highest paying skills associated with this job are Leadership, Customer Service Metrics, Project Management, Training, and Microsoft Office.

$30,201 - $81,299
(Median)
$30K
$48K
$81K
MEDIAN: $47,710
10%
50%
90%

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$9.95 - $19.65
(Median)
$
$16
$
MEDIAN: $15.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$30,201 - $81,299  
   
Bonus
$2,300  
Profit Sharing
$3,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,818 - $87,756  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 16
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$15.64  
   
Overtime
$35.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$2,300  
   
Profit Sharing
$3,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,818 - $87,756  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 8

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About Jacksonville, Florida

Duval County, Florida
868,031
Male:
419,203 (48.3%)
Female:
448,828 (51.7%)
Jacksonville is a seaport city and the seat of Duval County, Florida, United States. With an estimated 868,031 residents as of 2015, Jacksonville is the most populous city in both the state of Florida and the southeastern United States. As of 2015, it is estimated to be the 12th most populous city in the United States and largest city by area in the contiguous United States. The Jacksonville metropolitan area has a population of 1,573,606 and is the 40th largest in the United States and fourth largest in the state of Florida. The city is situated on the banks of the St. Johns River, in the First Coast region of North Florida, about 25 miles (40 km) south of the Georgia state line and 340 miles (550 km) north of Miami. Prior to European settlement the Jacksonville area was inhabited by Native American people known as the Timucua. In 1564, the French...
Jacksonville:
$48,239
Florida:
$49,426
$963
Jacksonville:
$146,500
Florida:
$179,800
4.6%

Customer Service Manager Job Listings

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Experience Affects Customer Service Manager Salaries

Late-Career
up arrow 22%

Experienced
up arrow 21%

Mid-Career
up arrow 6%

National Average
$45,000

Skills That Affect Customer Service Manager Salaries

Leadership
up arrow 46%

Customer Service Metrics
up arrow 42%

Project Management
up arrow 41%

Training
up arrow 24%

Microsoft Office
up arrow 21%

Problem Solving
up arrow 21%

Call Center
up arrow 21%

Team Leadership
up arrow 14%

Customer Relationship Management (CRM)
up arrow 2%

National Average
$45,000

Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

1-4 years
17%
5-9 years
33%
10-19 years
29%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 58%
medical benefits
Vision: 53%
dental benefits
None: 21%
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