Mid-Career Customer Service Manager Salary

Median pay for Mid-Career Customer Service Managers lies in the neighborhood of $53K per year. Total incomes of Mid-Career Customer Service Managers incorporate potential for, in a few cases, more than $10K from bonuses and close to $6K from profit sharing; these performance components cause packages to range between $29K and $77K. Geographic location and the company each impact pay for this group, with the former having the largest influence. Most Mid-Career Customer Service Managers like their work and job satisfaction is high. A fair number enjoy medical while the greater part get dental coverage. Vision coverage is also available to a majority. This report is based on answers to PayScale's salary questionnaire.

$37,116 - $77,083
$37K
$53K
$77K
MEDIAN: $53,346
10%
50%
90%

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$11.53 - $21.81
$12
$15
$22
MEDIAN: $15.14
10%
50%
90%

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$0$77K
Salary $37,116 - $77,083
Bonus $200.19 - $10,050
Profit Sharing $0.00 - $6,312
Commission $465.40 - $15,474
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,227 - $76,921
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 1,395
Hourly Data $0$34
Hourly Rate $11.53 - $21.81
Hourly Tips $3.58
Overtime $17.07 - $34.12
Annual Data $0$76K
Bonus $200.19 - $10,050
Commission $465.40 - $15,474
Profit Sharing $0.00 - $6,312
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,227 - $76,921
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 493

Find Out Exactly What You Should Be Paid

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Customer Service Manager Job Listings

Popular Employer Salaries for Customer Service Manager


Although Food Lion heads up the field in terms of compensation, offering the highest median salary at $32K, pay at this particular employer still varies considerably, running the full spectrum from $25K to $54K.

Wal-Mart Stores, Inc doles out the lowest salaries in town — median pay is $27K — not to mention workers can only make as much as $31K and scope of pay is rather limited.

Pay Difference by Location

National Average: $48,996

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Mid-Career Customer Service Managers, Houston offers exceptional salaries, 47 percent above the national average. Mid-Career Customer Service Managers will also find cushy salaries in San Diego (+28 percent), San Francisco (+26 percent), Seattle (+25 percent), and Chicago (+24 percent). Dallas is the lowest-paying area, 2 percent south of the national average.

Key Stats for Customer Service Manager

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 364 votes.
5-9 years
69%
10-19 years
31%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Manager Salaries


Call center operations
▲7%

Call Center
▲5%



Operations Management
▲3%

▲1%

Microsoft Excel
▲1%

Customer Relationship Management (CRM)
▼0%

National Average
$49,000





▼9%

Sales
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 364 votes.

Gender

Female
70 %
Male
30 %

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 68%
vision benefits
Vision: 58%
no benefits
None: 18%
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