A Customer Service Manager in Austin, Texas earns an average salary of $49,983 per year. The skills that increase pay for this job the most are Customer Service Metrics and People Management. Most people move on to other jobs if they have more than 20 years' experience in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$39,037 - $65,907
(Median)
$39K
$50K
$66K
MEDIAN: $49,982
10%
50%
90%

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$11.94 - $15.17
(Median)
$
$14
$
MEDIAN: $13.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$39,037 - $65,907  
   
Bonus
$0.09 - $7,757  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,408 - $67,919  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 29
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$13.75  
   
Overtime
$21.06  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.09 - $7,757  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,408 - $67,919  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 9
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Experience Affects Customer Service Manager Salaries

Mid-Career
up arrow 4%

Experienced
up arrow 1%

National Average
$47,000

Entry-Level
up arrow 4%

Skills That Affect Customer Service Manager Salaries

Customer Service Metrics
up arrow 48%

People Management
up arrow 24%

Leadership
up arrow 10%

Customer Relations
up arrow 5%

Customer Service
up arrow 2%

Customer Relationship Management (CRM)
up arrow 2%

National Average
$47,000

Call Center
up arrow 1%

Call center operations
up arrow 9%

Team Leadership
up arrow 9%

Problem Solving
up arrow 22%

Training
up arrow 28%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

1-4 years
37%
5-9 years
37%
10-19 years
21%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 82%
medical benefits
Vision: 86%
dental benefits
None: 4%
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