The average salary for a Customer Service Manager in Richmond, Virginia is $52,041 per year. Experience strongly influences pay for this job. Most people with this job move on to other positions after 20 years in this career.

$30,500 - $90,500
$30K
$52K
$90K
MEDIAN: $52,041
10%
50%
90%

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$14.39 - $18.99
$15
MEDIAN: $15.43
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$30,500 - $90,500  
   
Bonus
$1,000  
Profit Sharing
$1,502  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,626 - $82,414  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 14
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$15.43  
   
Overtime
$23.64  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$1,000  
   
Profit Sharing
$1,502  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,626 - $82,414  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 9

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About Richmond, Virginia

Richmond city, Virginia
220,289
Male:
104,793 (47.6%)
Female:
115,496 (52.4%)
Richmond (/ˈrɪtʃmənd/ RICH-mənd) is the capital of the Commonwealth of Virginia, in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. While it was incorporated in 1742, Richmond has been an independent city since 1871. As of the 2010 census, the population was 204,214; in 2015, the population was estimated to be 220,289, the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James River, 44 miles (71 km) west of Williamsburg, 66 miles (106 km) east of Charlottesville, and 98 miles (158 km) south of Washington, D.C. Surrounded by Henrico and Chesterfield counties, the city is located at the intersections of Interstate 95 and Interstate 64, and encircled by Interstate 295 and Virginia State Route 288. Major suburbs include Midlothian to the southwest,...
Richmond:
$39,906
Virginia:
$66,262
$927
Richmond:
$199,900
Virginia:
$257,800
5.6%

Customer Service Manager Job Listings

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Key Stats for Customer Service Manager

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
039
1-4 years
26%
5-9 years
17%
10-19 years
39%
20 years or more
17%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Experienced
up arrow 31%

Mid-Career
up arrow 5%

National Average
$40,000

Entry-Level
up arrow 14%

Skills That Affect Customer Service Manager Salaries

Customer Relations
up arrow 1%

Problem Solving
0%

People Management
0%

National Average
$40,000

Customer Service
up arrow 2%

Leadership
up arrow 2%

Training
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

1-4 years
26%
5-9 years
17%
10-19 years
39%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 74%
vision benefits
Vision: 58%
dental benefits
None: 21%
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