A Customer Service Manager in Grand Rapids, Michigan earns an average salary of $48,300 per year. Skills that are associated with high pay for this job are Microsoft Office, Leadership, and Project Management.

$27,812 - $62,588
$28K
$48K
$63K
MEDIAN: $48,300
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$27,812 - $62,588  
   
Bonus
$700  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,188 - $65,215  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 18

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United States (change)

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About Grand Rapids, Michigan

Kent County, Michigan
195,099
Male:
95,669 (49.0%)
Female:
99,430 (51.0%)
Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County, Michigan. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its more common modern nickname of River City refers to the landmark river for which it was named. The city and surrounding communities are economically diverse, based in the health care, information technology, automotive, aviation, and consumer goods manufacturing industries, among others. Grand Rapids is the hometown of U.S. President Gerald Ford, who is buried with...
Grand Rapids:
$41,857
Michigan:
$51,084
$830
Grand Rapids:
$122,000
Michigan:
$137,500
4.6%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Manager

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
035
1-4 years
35%
5-9 years
30%
10-19 years
5%
20 years or more
30%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
up arrow 31%

Experienced
up arrow 18%

Entry-Level
up arrow 2%

National Average
$47,000

Mid-Career
up arrow 12%

Skills That Affect Customer Service Manager Salaries

Microsoft Office
up arrow 17%

Leadership
up arrow 15%

Project Management
up arrow 15%

Customer Relationship Management (CRM)
up arrow 10%

People Management
up arrow 5%

Customer Relations
up arrow 2%

National Average
$47,000

Problem Solving
up arrow 6%

Customer Service
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

1-4 years
35%
5-9 years
30%
10-19 years
5%
20 years or more
30%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 56%
vision benefits
Vision: 25%
dental benefits
None: 19%
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