Customer Service Manager in Cincinnati, Ohio Salary

The average salary for a Customer Service Manager in Cincinnati, Ohio is $56,082 per year. For the first five to ten years in this position, salary increases sharply, but any additional experience does not have a big effect on pay.

$41,656 - $83,023
$42K
$56K
$83K
MEDIAN: $56,082
10%
50%
90%

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$10.07 - $19.40
$10
$15
$19
MEDIAN: $14.73
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$41,656 - $83,023  
   
Bonus
$1,927 - $15,456  
Profit Sharing
$2,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,817 - $86,767  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 28
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$10.07 - $19.40  
   
Overtime
$21.75  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$1,927 - $15,456  
   
Profit Sharing
$2,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,817 - $86,767  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 10

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About Cincinnati, Ohio

Hamilton County, Ohio
298,537
Male:
143,654 (48.1%)
Female:
154,883 (51.9%)
Cincinnati (/ˌsɪnsᵻˈnæti/ SIN-si-NAT-ee) is a city in the U.S. state of Ohio that serves as county seat of Hamilton County. Settled in 1788, the city is located on the north side of the confluence of the Licking with the Ohio River. With a population of 298,550, Cincinnati is the third-largest city in Ohio and the 65th-largest city in the United States. Its metropolitan statistical area is the 28th-largest in the United States and the largest centered in Ohio. The city is also part of the larger Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census. In the early 19th century, Cincinnati was an American boomtown in the heart of the country; it rivaled the larger coastal cities in size and wealth. Throughout much of the 19th century, it was listed among the top 10 U.S. cities by population, surpassed only by New Orleans and the older,...
Cincinnati:
$35,001
Ohio:
$51,075
$658
Cincinnati:
$119,000
Ohio:
$136,400
6.7%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Manager

Gender

Female
55 %
Male
45 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.
1-4 years
24%
5-9 years
29%
10-19 years
24%
20 years or more
24%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Experienced
▲5%

Mid-Career
▲1%

Late-Career
▲1%

National Average
$55,000

▼22%

Skills That Affect Customer Service Manager Salaries

National Average
$55,000

Customer Relationship Management (CRM)
▼3%

Customer Service
▼4%

Leadership
▼4%

Call center operations
▼6%

Call Center
▼10%

Customer Relations
▼15%

Problem Solving
▼18%

People Management
▼19%

Project Management
▼22%

Microsoft Excel
▼32%

Microsoft Office
▼35%

Team Leadership
▼36%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

1-4 years
24%
5-9 years
29%
10-19 years
24%
20 years or more
24%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 73%
vision benefits
Vision: 60%
dental benefits
None: 20%
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