Customer Service Manager in Cincinnati, Ohio Salary

The average salary for a Customer Service Manager in Cincinnati, Ohio is $55,166 per year. For the first five to ten years in this position, salary increases sharply, but any additional experience does not have a big effect on pay.

$34,521 - $83,478
$35K
$55K
$83K
MEDIAN: $55,015
10%
50%
90%

Add this chart to your site: 640px    300px

$11.48 - $17.00
$15
MEDIAN: $14.59
50%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$34,521 - $83,478  
   
Bonus
$412.17 - $19,392  
Profit Sharing
$2,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,114 - $87,512  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 27
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.59  
   
Overtime
$21.75  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$412.17 - $19,392  
   
Profit Sharing
$2,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,114 - $87,512  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 9

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Cincinnati, Ohio

Hamilton County, Ohio
298,537
Male:
143,654 (48.1%)
Female:
154,883 (51.9%)
Cincinnati (/ˌsɪnsᵻˈnæti/ SIN-si-NAT-ee) is a city in the U.S. state of Ohio that serves as county seat of Hamilton County. Settled in 1788, the city is located on the north side of the confluence of the Licking with the Ohio River. With a population of 298,550, Cincinnati is the third-largest city in Ohio and the 65th-largest city in the United States. Its metropolitan statistical area is the 28th-largest in the United States and the largest centered in Ohio. The city is also part of the larger Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census. In the early 19th century, Cincinnati was an American boomtown in the heart of the country; it rivaled the larger coastal cities in size and wealth. Throughout much of the 19th century, it was listed among the top 10 U.S. cities by population, surpassed only by New Orleans and the older,...
Cincinnati:
$35,001
Ohio:
$51,075
$658
Cincinnati:
$119,000
Ohio:
$136,400
6.7%

Customer Service Manager Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 12 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $55,000 based on 13 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $57,000 based on 10 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $55,000 based on 9 salaries.

Key Stats for Customer Service Manager

Gender

Female
61 %
Male
39 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.
1-4 years
19%
5-9 years
39%
10-19 years
19%
20 years or more
22%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Experienced
▲7%

Mid-Career
▲3%

Late-Career
▲2%

National Average
$54,000

▼23%

Skills That Affect Customer Service Manager Salaries

Leadership
▼0%

National Average
$54,000

Customer Relationship Management (CRM)
▼1%


Training
▼5%

Customer Relations
▼6%

Call center operations
▼6%

Call Center
▼8%

Problem Solving
▼16%

People Management
▼19%

Project Management
▼21%

Microsoft Office
▼26%

Microsoft Excel
▼31%

Team Leadership
▼35%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

1-4 years
19%
5-9 years
39%
10-19 years
19%
20 years or more
22%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 66%
vision benefits
Vision: 59%
no benefits
None: 24%
ADVERTISEMENT