Customer Service Manager in Cincinnati, Ohio Salary

The average salary for a Customer Service Manager in Cincinnati, Ohio is $55,166 per year. For the first five to ten years in this position, salary increases sharply, but any additional experience does not have a big effect on pay.

$33,433 - $84,690
$33K
$55K
$85K
MEDIAN: $54,759
10%
50%
90%

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$11.00 - $15.26
$14
MEDIAN: $14.40
50%

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$0$89K
Salary $33,433 - $84,690
Bonus $405.47 - $19,727
Profit Sharing $2,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,301 - $89,240
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 24
Hourly Data $0$15
Hourly Rate $14.40
Annual Data $0$89K
Bonus $405.47 - $19,727
Profit Sharing $2,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,301 - $89,240
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 7

Find Out Exactly What You Should Be Paid

United States (change)

About Cincinnati, Ohio

Hamilton County, Ohio
298,537
Male:
143,654 (48.1%)
Female:
154,883 (51.9%)
Cincinnati (/ˌsɪnsᵻˈnæti/ SIN-si-NAT-ee) is a city in the U.S. state of Ohio that serves as county seat of Hamilton County. Settled in 1788, the city is located on the north side of the confluence of the Licking with the Ohio River. With a population of 298,550, Cincinnati is the third-largest city in Ohio and the 65th-largest city in the United States. Its metropolitan statistical area is the 28th-largest in the United States and the largest centered in Ohio. The city is also part of the larger Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census. In the early 19th century, Cincinnati was an American boomtown in the heart of the country; it rivaled the larger coastal cities in size and wealth. Throughout much of the 19th century, it was listed among the top 10 U.S. cities by population, surpassed only by New Orleans and the older,...
Cincinnati:
$35,001
Ohio:
$51,075
$658
Cincinnati:
$119,000
Ohio:
$136,400
6.7%

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 12 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $55,000 based on 13 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $57,000 based on 10 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $55,000 based on 9 salaries.

Key Stats for Customer Service Manager

Gender

Female
60 %
Male
40 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.
1-4 years
13%
5-9 years
42%
10-19 years
23%
20 years or more
23%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Experienced
▲6%

Mid-Career
▲2%

Late-Career
▲2%

National Average
$54,000

▼24%

Skills That Affect Customer Service Manager Salaries

National Average
$54,000

Leadership
▼1%

Customer Relationship Management (CRM)
▼2%


Training
▼6%

Customer Relations
▼7%

Call center operations
▼7%

Call Center
▼9%

Problem Solving
▼17%

People Management
▼20%

Project Management
▼21%

Microsoft Office
▼27%

Microsoft Excel
▼31%

Team Leadership
▼36%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

1-4 years
13%
5-9 years
42%
10-19 years
23%
20 years or more
23%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 64%
vision benefits
Vision: 60%
no benefits
None: 28%
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