The average salary for a Customer Service Manager in Cincinnati, Ohio is $54,862 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

$34,765 - $76,596
(Median)
$35K
$55K
$77K
MEDIAN: $54,862
10%
50%
90%

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$14.34 - $18.89
(Median)
$
$15
$
MEDIAN: $15.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$34,765 - $76,596  
   
Bonus
$700 - $10,500  
Profit Sharing
$2,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,707 - $76,959  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 28
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$15.04  
   
Overtime
$21.75  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$700 - $10,500  
   
Profit Sharing
$2,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,707 - $76,959  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 8
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About Cincinnati, Ohio

Hamilton County, Ohio
285,819
Male:
143,654 (48.1%)
Female:
154,883 (51.9%)
Cincinnati (/ˌsɪnsᵻˈnæti/ SIN-si-NAT-ee) is a city in the U.S. state of Ohio that serves as county seat of Hamilton County. Settled in 1788, the city is located on the north side of the confluence of the Licking with the Ohio River. With a population of 298,550, Cincinnati is the third-largest city in Ohio and the 65th-largest city in the United States. Its metropolitan statistical area is the 28th-largest in the United States and the largest centered in Ohio. The city is also part of the larger Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census. In the early 19th century, Cincinnati was an American boomtown in the heart of the country; it rivaled the larger coastal cities in size and wealth. Throughout much of the 19th century, it was listed among the top 10 U.S. cities by population, surpassed only by New Orleans and the older,...
Cincinnati:
$35,001
Ohio:
$51,075
$658
Cincinnati:
$119,000
Ohio:
$136,400
6.7%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Manager Salaries

Experienced
up arrow 8%

Late-Career
up arrow 2%

National Average
$54,000

Mid-Career
up arrow 2%


Skills That Affect Customer Service Manager Salaries

Leadership
0%

National Average
$54,000

Customer Service
up arrow 3%

People Management
up arrow 5%

Call center operations
up arrow 6%

Call Center
up arrow 9%

Customer Relationship Management (CRM)
up arrow 10%

Problem Solving
up arrow 16%

Customer Relations
up arrow 21%

Team Leadership
up arrow 21%

Project Management
up arrow 21%

Microsoft Excel
up arrow 31%

Microsoft Office
up arrow 34%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
52 %
Male
48 %

Years of Experience

1-4 years
28%
5-9 years
28%
10-19 years
19%
20 years or more
25%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 75%
medical benefits
Vision: 57%
dental benefits
None: 21%
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