Earnings for Customer Service Managers in Denver come in at around $51K per year on average. Job satisfaction is high and work is enjoyable for most Customer Service Managers in Denver, Colo. Men are in the minority of survey respondents, with female Denver Customer Service Managers making up 72 percent. Some workers in this field — roughly one in four — are not awarded benefits. Medical coverage is reported by a fair number and dental plans are enjoyed by a strong majority. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$33,655 - $67,332
(Median)
$34K
$51K
$67K
MEDIAN: $50,615
10%
50%
90%

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$7.32 - $25.75
(Median)
$7
$15
$26
MEDIAN: $15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$33,655 - $67,332  
   
Bonus
$1,007 - $10,926  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,275 - $71,015  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 41
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$7.32 - $25.75  
   
Overtime
$22.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$1,007 - $10,926  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,275 - $71,015  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 10
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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries for the relatively untried average out to around $44K, but survey participants with five to 10 years of experience earn a significantly higher median of $53K. People with 10 to 20 years of experience make an average of about $61K in this role. Customer Service Managers in Denver who claim more than two decades of experience actually make somewhat smaller average paychecks of $46K.

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Experience Affects Customer Service Manager Salaries

Experienced
up arrow 21%


National Average
$50,000

Late-Career
up arrow 9%


Skills That Affect Customer Service Manager Salaries

Call Center
up arrow 19%

Customer Service Metrics
up arrow 18%

Team Leadership
up arrow 7%

Call center operations
up arrow 3%

Leadership
0%

National Average
$50,000

Customer Relationship Management (CRM)
up arrow 6%

Project Management
up arrow 11%

Microsoft Office
up arrow 11%


Problem Solving
up arrow 12%

Operations Management
up arrow 13%

Training
up arrow 13%


Customer Relations
up arrow 15%

Sales
up arrow 38%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
2%
1-4 years
29%
5-9 years
33%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 71%
medical benefits
Vision: 45%
dental benefits
None: 26%
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