Customer Service Manager in Irvine, California Salary

The average pay for a Customer Service Manager in Irvine, California is $57,706 per year. A skill in People Management is associated with high pay for this job.

$30,913 - $87,791
$31K
$58K
$88K
MEDIAN: $57,706
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$30,913 - $87,791  
   
Bonus
$0.00 - $10,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,709 - $83,745  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 22

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United States (change)

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About Irvine, California

Orange County, California
256,927
Male:
125,411 (48.8%)
Female:
131,516 (51.2%)
Irvine (/ˈɜːrvaɪn/ UR-vyn) is an affluent city in Orange County, California, United States. It is a planned city; the Irvine Company started developing the area in the 1960s. Formally incorporated on December 28, 1971, the 66-square-mile (170 km2) city had a population of 212,375 as of the 2010 census; in 2016 the city's population was 258,386. In 2016, Irvine became the largest city in the continental United States with an Asian American plurality, constituting around 45% of the city's population. A number of corporations, particularly in the technology and semiconductor sectors, have their national or international headquarters in Irvine. Irvine is also home to several higher education institutions including the University of California, Irvine (UCI), Concordia University, Irvine Valley College, the Orange County Center of the University of Southern California (USC), and campuses of California State University Fullerton (CSUF), University of La Verne, and Pepperdine University. The...
Irvine:
$93,781
California:
$64,500
$2,070
Irvine:
$777,000
California:
$449,100
3.0%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $45,000 based on 13 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $54,000 based on 12 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $57,000 based on 11 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 9 salaries.

Key Stats for Customer Service Manager

Gender

Female
57 %
Male
43 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
12%
5-9 years
19%
10-19 years
35%
20 years or more
35%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲3%

National Average
$59,000

Experienced
▼2%

Mid-Career
▼7%

Entry-Level
▼23%

Skills That Affect Customer Service Manager Salaries

People Management
▲12%

Leadership
▲5%

Microsoft Excel
▲4%

Customer Service
▲3%

Problem Solving
▲2%

Team Leadership
▲2%

National Average
$59,000

Customer Relationship Management (CRM)
▼1%

Customer Relations
▼1%

Call center operations
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
57 %
Male
43 %

Years of Experience

1-4 years
12%
5-9 years
19%
10-19 years
35%
20 years or more
35%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 81%
vision benefits
Vision: 57%
no benefits
None: 14%