The average pay for a Customer Service Manager in New York, New York is $52,825 per year.

$38,438 - $78,906
$38K
$53K
$79K
MEDIAN: $52,825
10%
50%
90%

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$10.37 - $32.52
$10
$19
$33
MEDIAN: $19.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$38,438 - $78,906  
   
Bonus
$493.16 - $9,787  
Profit Sharing
$2,948  
Commission
$7,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,667 - $80,089  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 75
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$10.37 - $32.52  
   
Overtime
$26.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$493.16 - $9,787  
   
Commission
$7,000  
Profit Sharing
$2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,667 - $80,089  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 20

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United States (change)

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About New York, New York

Kings County, New York
8,550,405
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York, NY:
$55,752
New York:
$60,850
$1,317
New York, NY:
$538,300
New York:
$293,500
4.7%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Manager

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.
Less than 1 year
3%
1-4 years
32%
5-9 years
32%
10-19 years
19%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries




National Average
$52,000


Skills That Affect Customer Service Manager Salaries

Project Management
up arrow 8%

Call center operations
up arrow 6%

Problem Solving
up arrow 4%

Team Leadership
up arrow 4%

Call Center
up arrow 4%

Operations Management
up arrow 2%

Microsoft Excel
up arrow 2%

Sales
up arrow 1%

People Management
0%

National Average
$52,000

Customer Relationship Management (CRM)
up arrow 2%

Training
up arrow 2%

Customer Service
up arrow 3%

Customer Relations
up arrow 3%

Leadership
up arrow 4%

Customer Service Metrics
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
3%
1-4 years
32%
5-9 years
32%
10-19 years
19%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 60%
vision benefits
Vision: 51%
dental benefits
None: 17%
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