Customer Service Manager in Phoenix, Arizona Salary

The average salary for a Customer Service Manager in Phoenix, Arizona is $50,719 per year. Skills that are associated with high pay for this job are Call center operations, Leadership, Customer Service Metrics, Customer Relations, and Customer Service.

$29,492 - $72,414
$29K
$51K
$72K
MEDIAN: $50,719
10%
50%
90%

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$13.20 - $18.25
$16
MEDIAN: $16.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$29,492 - $72,414  
   
Bonus
$0.00 - $9,787  
Profit Sharing
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,396 - $73,974  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 34
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$16.00  
   
Hourly Tips
$6.67  
Overtime
$15.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $9,787  
   
Profit Sharing
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,396 - $73,974  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 7
© PayScale, Inc. @ www.payscale.com

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About Phoenix, Arizona

Maricopa County, Arizona
1,563,001
Male:
786,833 (50.3%)
Female:
776,168 (49.7%)
Phoenix (/ˈfiːnᵻks/) is the capital and most populous city of the U.S. state of Arizona. With 1,563,025 people (as of 2015), Phoenix is the sixth most populous city nationwide, the most populous state capital in the United States, and the only state capital with a population of more than 1 million residents. Phoenix is the anchor of the Phoenix metropolitan area, also known as the Valley of the Sun, which in turn is a part of the Salt River Valley. The metropolitan area is the 12th largest by population in the United States, with approximately 4.3 million people as of 2010. In addition, Phoenix is the county seat of Maricopa County and, at 517.9 square miles (1,341 km2), it is the largest city in the state, nearly twice the size of Tucson and one of the largest cities in the United States. Settled in 1867 as an agricultural community near the confluence of the...
Phoenix:
$48,452
Arizona:
$51,492
$922
Phoenix:
$200,800
Arizona:
$194,300
4.0%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Manager

Gender

Female
67 %
Male
33 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
32%
5-9 years
17%
10-19 years
34%
20 years or more
17%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲21%

Late-Career
▲3%

Mid-Career
▼0%

National Average
$49,000

Entry-Level
▼8%

Skills That Affect Customer Service Manager Salaries

Call center operations
▲26%

Leadership
▲18%

Customer Service Metrics
▲16%

Customer Relations
▲15%


Team Leadership
▲12%

Training
▲7%

Problem Solving
▲2%

Customer Relationship Management (CRM)
▼0%

National Average
$49,000

People Management
▼1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
32%
5-9 years
17%
10-19 years
34%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 79%
vision benefits
Vision: 64%
dental benefits
None: 14%
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