Customer Service Manager with People Management Skills Salary

An average Customer Service Manager with People Management skills can expect to take home roughly $55K annually. Cash earnings of Customer Service Managers with People Management skills — including $10K in bonuses, $7K in profit sharing proceeds, and $18K in commissions near the top of the pay scale — stretch from approximately $27K to approximately $78K depending on individual performance. This group's pay is mainly influenced by geography, followed by the specific employer and experience level. A strong majority enjoy medical while more than half get dental coverage. Vision coverage is also available to the larger part. Most workers in this position report high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$36,868 - $79,219
$37K
$55K
$79K
MEDIAN: $54,539
10%
50%
90%

Add this chart to your site: 640px    300px

$10.21 - $20.96
$10
$14
$21
MEDIAN: $13.91
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$36,868 - $79,219  
   
Bonus
$99.73 - $9,858  
Profit Sharing
$0.00 - $7,213  
Commission
$101.01 - $18,246  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,926 - $77,945  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 977
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.21 - $20.96  
   
Hourly Tips
$4.17  
Overtime
$14.96 - $32.21  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$99.73 - $9,858  
   
Commission
$101.01 - $18,246  
Profit Sharing
$0.00 - $7,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,926 - $77,945  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 407

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Customer Service Manager Job Listings

Search for more jobs:

Popular Employer Salaries for Customer Service Manager


Leading companies who hire large numbers of Customer Service Managers with People Management skills include Wal-Mart Stores, Inc, Food Lion, Guitar Center, The Kroger Company, and Hy-Vee, Inc. American Airlines leads the field in terms of pay, with a median salary of $58K. Other leaders in compensation levels are Wells Fargo & Co. at $46K, Wells Fargo Bank at $44K, and The Kroger Company, where Customer Service Managers with People Management skills annually earn $37K.

Others at the bottom of the scale for this job include Wal-Mart Stores, Inc at $27K, Guitar Center at $31K, and Food Lion, where $34K is the norm.

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Customer Service Managers with People Management skills, more experience generally translates to higher pay. The average beginner in this position makes around $41K, but folks who have been around for five to 10 years see a markedly higher median salary of $51K. Customer Service Managers with People Management skills with one to two decades of relevant experience report an average salary of approximately $54K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $62K.

Pay Difference by Location

National Average: $49,975

Larger city markers indicate a job is popular in that location.

San Diego offers some of the highest pay in the country for Customer Service Managers with People Management skills, 56 percent above the national average. Customer Service Managers with People Management skills can also look forward to large paychecks in cities like Los Angeles (+36 percent), Chicago (+34 percent), Seattle (+27 percent), and Indianapolis (+18 percent). Cincinnati is the lowest-paying area, 13 percent south of the national average.

Key Stats for Customer Service Manager

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 276 votes.
Less than 1 year
1%
1-4 years
29%
5-9 years
23%
10-19 years
32%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲25%

Experienced
▲9%

▲1%

National Average
$50,000

▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 276 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
1%
1-4 years
29%
5-9 years
23%
10-19 years
32%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 70%
vision benefits
Vision: 61%
dental benefits
None: 19%
ADVERTISEMENT