Customer Service Manager in Indianapolis Salary

The average salary for a Customer Service Manager in Indianapolis, Indiana is $59,582 per year. A skill in Call Center is associated with high pay for this job.

$40,902 - $86,436
$41K
$60K
$86K
MEDIAN: $60,315
10%
50%
90%

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$0$92K
Salary $40,902 - $86,436
Bonus $817 - $19,574
Profit Sharing $2,950
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,527 - $92,476
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 34

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United States (change)

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About Indianapolis, Indiana

Marion County, Indiana
848,423
Male:
410,615 (48.4%)
Female:
437,808 (51.6%)
Indianapolis (pronounced /ˌɪndiəˈnæpəlɪs/), is the capital and largest city of the U.S. state of Indiana and the seat of Marion County. It is in the East North Central region of the Midwestern United States. With an estimated population of 853,173 in 2015, Indianapolis is the second most populous city in the Midwest, after Chicago, and 14th largest in the U.S. The city is the economic and cultural center of the Indianapolis metropolitan area, home to 2 million people, the 34th most populous metropolitan statistical area in the U.S. Its combined statistical area ranks 26th, with 2.4 million inhabitants. Indianapolis covers 372 square miles (963.5 km²), making it the 16th largest city by land area in the U.S. Founded in 1821 as a planned city for the new seat of the government of Indiana, Indianapolis was platted by Alexander Ralston and Elias Pym Fordham on a 1-square-mile (2.6 km2) grid adjacent to the White...
Indianapolis:
$41,278
Indiana:
$50,532
$807
Indianapolis:
$123,500
Indiana:
$131,000
5.6%

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $51,000 based on 16 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $69,000 based on 10 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $60,000 based on 15 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $62,000 based on 10 salaries.

Key Stats for Customer Service Manager

Gender

Female
39 %
Male
61 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.
1-4 years
32%
5-9 years
16%
10-19 years
24%
20 years or more
27%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲15%

Late-Career
▲4%

▼0%

National Average
$60,000

▼15%

Skills That Affect Customer Service Manager Salaries

Call Center
▲14%

Call center operations
▲9%

Customer Service Metrics
▲9%

▲8%

Problem Solving
▲8%


Customer Relations
▲7%

Microsoft Excel
▲7%


Training
▲5%

Team Leadership
▲1%

National Average
$60,000

People Management
▼1%

Microsoft Office
▼26%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
39 %
Male
61 %

Years of Experience

1-4 years
32%
5-9 years
16%
10-19 years
24%
20 years or more
27%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 70%
vision benefits
Vision: 67%
no benefits
None: 20%
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