The average salary for a Customer Service Manager in Chicago, Illinois is $58,759 per year. Skills that are associated with high pay for this job are People Management, Sales, Customer Relations, and Leadership.

$39,305 - $81,913
$39K
$59K
$82K
MEDIAN: $58,759
10%
50%
90%

Add this chart to your site: 640px    300px

$13.64 - $27.15
$14
$18
$27
MEDIAN: $17.70
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$39,305 - $81,913  
   
Bonus
$201.34 - $7,149  
Profit Sharing
$400.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,758 - $80,220  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 69
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.64 - $27.15  
   
Overtime
$21.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$201.34 - $7,149  
   
Profit Sharing
$400.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,758 - $80,220  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 13

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Customer Service Manager Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Manager

Gender

Female
65 %
Male
35 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
032
Less than 1 year
1%
1-4 years
30%
5-9 years
18%
10-19 years
33%
20 years or more
17%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries




National Average
$55,000


Skills That Affect Customer Service Manager Salaries

People Management
up arrow 22%

Sales
up arrow 14%



Team Leadership
up arrow 10%

Call Center
up arrow 7%


Microsoft Office
up arrow 2%


National Average
$55,000


Call center operations
up arrow 5%

Operations Management
up arrow 5%

Microsoft Excel
up arrow 5%

Training
up arrow 7%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
1%
1-4 years
30%
5-9 years
18%
10-19 years
33%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 81%
vision benefits
Vision: 72%
dental benefits
None: 9%
ADVERTISEMENT