A Customer Service Manager in Dallas, Texas earns an average salary of $51,005 per year. The skills that increase pay for this job the most are Operations Management, Call Center, Call center operations, and Customer Service Metrics.

$36,099 - $75,271
(Median)
$36K
$51K
$75K
MEDIAN: $51,004
10%
50%
90%

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$11.15 - $25.64
(Median)
$11
$14
$26
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$36,099 - $75,271  
   
Bonus
$147.95 - $13,178  
Profit Sharing
$4,077  
Commission
$300.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,751 - $77,991  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 59
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$11.15 - $25.64  
   
Overtime
$23.57  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$147.95 - $13,178  
   
Commission
$300.00  
Profit Sharing
$4,077  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,751 - $77,991  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 11
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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Find Out Exactly What You Should Be Paid

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Experience Affects Customer Service Manager Salaries

Late-Career
up arrow 19%


National Average
$50,000



Skills That Affect Customer Service Manager Salaries

Operations Management
up arrow 23%

Call Center
up arrow 19%

Call center operations
up arrow 16%

Customer Service Metrics
up arrow 15%

Leadership
up arrow 4%

Team Leadership
up arrow 2%

Microsoft Office
up arrow 2%

Microsoft Word
up arrow 2%

People Management
0%

National Average
$50,000

Customer Relations
up arrow 1%

Microsoft Excel
up arrow 1%

Customer Service
up arrow 2%

Customer Relationship Management (CRM)
up arrow 2%

Problem Solving
up arrow 2%

Training
up arrow 11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 16 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

1-4 years
26%
5-9 years
27%
10-19 years
33%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 65%
medical benefits
Vision: 57%
dental benefits
None: 20%
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