Entry-Level Customer Service Manager Salary

The average pay for an Entry-Level Customer Service Manager is $46,953 per year. A skill in Customer Service Metrics is associated with high pay for this job.

$32,162 - $66,033
$32K
$47K
$66K
MEDIAN: $46,953
10%
50%
90%

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$9.98 - $18.79
$10
$13
$19
MEDIAN: $13.32
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$32,162 - $66,033  
   
Bonus
$0.42 - $7,606  
Profit Sharing
$0.00 - $5,015  
Commission
$102.13 - $15,152  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,613 - $63,051  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 1,236
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.98 - $18.79  
   
Hourly Tips
$2.75  
Overtime
$15.33 - $30.53  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.42 - $7,606  
   
Commission
$102.13 - $15,152  
Profit Sharing
$0.00 - $5,015  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,613 - $63,051  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 871

Find Out Exactly What You Should Be Paid

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Popular Employer Salaries for Customer Service Manager

Pay Difference by Location

National Average: $39,727

Larger city markers indicate a job is popular in that location.

Customer Service Manager Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Manager in Houston:
"So so busy."
Be very patient and be ready for a fast paced office. You will have lots of responsibilities and will have to manage every aspect of the customers account. You will handle all complaint calls, new orders, Invoices etc.

Customer Service Manager in South Carolina:
"Work hard to obtain your licenses."
Decide what your career path needs to be for yourself. Opportunities in service are limited and if you are not interested in being a producing financial adviser, income is limited.

Customer Service Manager in Pasadena:
"Difficult to survive in California with a full time position."
Be fully aware of promotion opportunities for this position or other positions in the company. Be available to move wherever you are needed. Always give 100% in your job no matter what you are doing.

Customer Service Manager in Memphis:
"The stress level is high, labor rate increases."
Keep a positive attitude and focus on the big picture and its rewards. Try to stay motivated as you motivate your team's morale.

Customer Service Manager in San Luis Obispo:
"Be Aware Of What You're Getting Into."
I wish I would have known all of the responsibilities that could be thrown at me. Since I've started, I've been given more and more tasks and "hats" to wear. I feel like I'm doing 3 full time jobs in one. I am the Customer Service Manager: I create the schedule for out retail store employees, take all calls and emails from customers and vendors, maintain a small retail storefront, place phone orders for customers. I am a Product Buyer: I create future orders and submit to our manufacturer representatives, I create spreadsheets of all orders coming in, I make adjustments to orders as requested by owner, all while on a time limit. I am also a Personal Assistant at time, completing tasks for the owner on occasion. I have great customer service skills that I use daily, and they've gotten stronger having this job.

Customer Service Manager in Elk Grove Village:
Be willing to roll your sleeves up to help. Maintain an open door policy. Maintain a positive attitude in the workplace.

Key Stats for Customer Service Manager

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 339 votes.
Less than 1 year
4%
1-4 years
73%
5-9 years
24%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Manager Salaries


Operations Management
▲10%


Call Center
▲8%





National Average
$40,000

▼2%





▼10%

Sales
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 339 votes.

Gender

Female
64 %
Male
36 %

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 58%
vision benefits
Vision: 48%
no benefits
None: 28%