A Customer Service Manager in Baltimore, Maryland earns an average salary of $61,500 per year. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field.

$35,733 - $99,329
(Median)
$36K
$62K
$99K
MEDIAN: $61,500
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$34K$68K$102K
Salary
$35,733 - $99,329  
   
Bonus
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,951 - $99,329  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 20
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Experience Affects Customer Service Manager Salaries

National Average
$65,000

Mid-Career
up arrow 15%

Experienced
up arrow 23%

Skills That Affect Customer Service Manager Salaries

Customer Relationship Management (CRM)
up arrow 14%

Customer Service
up arrow 9%

Leadership
up arrow 5%

National Average
$65,000

Customer Relations
up arrow 20%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

1-4 years
15%
5-9 years
35%
10-19 years
35%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 79%
medical benefits
Vision: 64%
dental benefits
None:
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