Customer Service Manager with Operations Management Skills Salary

A Customer Service Manager with Operations Management skills earns an average salary of $56,084 per year. Experience has a moderate effect on pay for this job.

$38,897 - $82,323
$39K
$57K
$82K
MEDIAN: $57,102
10%
50%
90%

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$11.20 - $25.70
$11
$16
$26
MEDIAN: $15.96
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$38,897 - $82,323  
   
Bonus
$480.47 - $11,478  
Profit Sharing
$202.73 - $14,795  
Commission
$6,950  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,898 - $83,726  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 470
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$11.20 - $25.70  
   
Overtime
$14.87 - $35.32  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$480.47 - $11,478  
   
Commission
$6,950  
Profit Sharing
$202.73 - $14,795  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,898 - $83,726  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 147

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United States (change)

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $44,000 based on 169 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $50,000 based on 199 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $57,000 based on 249 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $65,000 based on 108 salaries.

Pay Difference by Location

National Average: $52,542

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Manager

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 144 votes.
Less than 1 year
0%
1-4 years
21%
5-9 years
24%
10-19 years
36%
20 years or more
18%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲24%

▲9%

National Average
$53,000

Mid-Career
▼4%

Entry-Level
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 144 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
0%
1-4 years
21%
5-9 years
24%
10-19 years
36%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 67%
vision benefits
Vision: 61%
no benefits
None: 19%
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