The average salary for a Customer Service Manager in San Jose, California is $63,984 per year. The highest paying skills associated with this job are Problem Solving, Team Leadership, Customer Relationship Management (CRM), People Management, and Training. Most people with this job move on to other positions after 20 years in this career.

$41,879 - $89,239
(Median)
$42K
$64K
$89K
MEDIAN: $63,984
10%
50%
90%

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$14.65 - $16.28
(Median)
$
$15
$
MEDIAN: $15.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$41,879 - $89,239  
   
Bonus
$-0.50 - $14,899  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,962 - $90,800  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 20
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$15.45  
   
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$-0.50 - $14,899  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,962 - $90,800  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 8
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Experience Affects Customer Service Manager Salaries


Entry-Level
up arrow 5%

Mid-Career
up arrow 2%

National Average
$55,000

Skills That Affect Customer Service Manager Salaries

Problem Solving
up arrow 30%

Team Leadership
up arrow 27%

Customer Relationship Management (CRM)
up arrow 15%

People Management
up arrow 14%

Training
up arrow 10%

Customer Relations
up arrow 5%

Customer Service
up arrow 2%

National Average
$55,000

Operations Management
up arrow 9%

Leadership
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

1-4 years
11%
5-9 years
21%
10-19 years
64%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 76%
medical benefits
Vision: 59%
dental benefits
None: 18%
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