Customer Service Manager in Portland, Oregon Salary

A Customer Service Manager in Portland, Oregon earns an average salary of $63,298 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. The skills that increase pay for this job the most are Customer Relations, Leadership, Call center operations, and Customer Relationship Management (CRM).

$30,767 - $85,096
$31K
$61K
$85K
MEDIAN: $60,520
10%
50%
90%

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$16.00 - $17.00
$16
MEDIAN: $16.50
50%

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$0$92K
Salary $30,767 - $85,096
Bonus $489.36 - $15,101
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,264 - $92,971
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 31
Hourly Data $0$17
Hourly Rate $16.50
Overtime $16.79
Annual Data $0$92K
Bonus $489.36 - $15,101
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,264 - $92,971
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 7

Find Out Exactly What You Should Be Paid

United States (change)

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About Portland, Oregon

Multnomah County, Oregon
632,187
Male:
313,516 (49.6%)
Female:
318,671 (50.4%)
Portland (/ˈpɔːrtlənd/) is the largest city in the U.S. state of Oregon and the seat of Multnomah County. It is located in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia Rivers. The city covers 145 square miles (380 square kilometers) and had an estimated population of 632,309 in 2015, making it the 26th most populous city in the United States. Approximately 2,389,228 people live in the Portland metropolitan statistical area (MSA), the 23rd most populous MSA in the United States. Its Combined Statistical Area (CSA) ranks 17th with a population of 3,022,178. Roughly 60% of Oregon's population resides within the Portland metropolitan area. Named after the city on the coast of Maine, the Oregon settlement began to be populated in the 1830s near the end of the Oregon Trail. Its water access provided convenient transportation of goods, and the timber industry was a...
Portland:
$60,892
Oregon:
$54,148
$1,047
Portland:
$348,300
Oregon:
$264,100
4.5%

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $42,000 based on 15 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $65,000 based on 11 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $83,000 based on 16 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $70,000 based on 12 salaries.

Key Stats for Customer Service Manager

Gender

Female
47 %
Male
53 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
Less than 1 year
3%
1-4 years
34%
5-9 years
18%
10-19 years
32%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲45%

Late-Career
▲23%

Mid-Career
▲14%

National Average
$57,000

▼26%

Skills That Affect Customer Service Manager Salaries

Customer Relations
▲33%

▲20%


Call center operations
▲18%

Operations Management
▲13%

Customer Service Metrics
▲10%

Team Leadership
▲6%

Customer Service
▲1%

National Average
$57,000

People Management
▼7%

Problem Solving
▼9%

Project Management
▼21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
3%
1-4 years
34%
5-9 years
18%
10-19 years
32%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 74%
vision benefits
Vision: 66%
no benefits
None: 23%
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