A Customer Service Manager in Portland, Oregon earns an average salary of $56,000 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. The skills that increase pay for this job the most are Leadership, Customer Service Metrics, Customer Relations, and Operations Management.

$31,441 - $97,979
$31K
$56K
$98K
MEDIAN: $56,000
10%
50%
90%

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$16.08 - $17.07
$17
MEDIAN: $16.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$31,441 - $97,979  
   
Bonus
$0.00 - $15,152  
Profit Sharing
$8,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,339 - $107,648  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 34
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$16.58  
   
Overtime
$20.63  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $15,152  
   
Profit Sharing
$8,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,339 - $107,648  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 8

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United States (change)

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About Portland, Oregon

Multnomah County, Oregon
632,187
Male:
313,516 (49.6%)
Female:
318,671 (50.4%)
Portland (/ˈpɔːrtlənd/) is the largest city in the U.S. state of Oregon and the seat of Multnomah County. It is located in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia Rivers. The city covers 145 square miles (380 square kilometers) and had an estimated population of 632,309 in 2015, making it the 26th most populous city in the United States. Approximately 2,389,228 people live in the Portland metropolitan statistical area (MSA), the 23rd most populous MSA in the United States. Its Combined Statistical Area (CSA) ranks 17th with a population of 3,022,178. Roughly 60% of Oregon's population resides within the Portland metropolitan area. Named after the city on the coast of Maine, the Oregon settlement began to be populated in the 1830s near the end of the Oregon Trail. Its water access provided convenient transportation of goods, and the timber industry was a...
Portland:
$60,892
Oregon:
$54,148
$1,047
Portland:
$348,300
Oregon:
$264,100
4.5%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Manager

Gender

Female
38 %
Male
62 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
2%
1-4 years
33%
5-9 years
19%
10-19 years
33%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Experienced
up arrow 54%

Late-Career
up arrow 35%

Mid-Career
up arrow 8%

National Average
$52,000


Skills That Affect Customer Service Manager Salaries

Leadership
up arrow 30%

Customer Service Metrics
up arrow 25%

Customer Relations
up arrow 16%

Operations Management
up arrow 14%

Customer Relationship Management (CRM)
up arrow 2%

People Management
0%

National Average
$52,000

Problem Solving
up arrow 2%

Team Leadership
up arrow 4%

Project Management
up arrow 13%

Customer Service
up arrow 27%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
38 %
Male
62 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
19%
10-19 years
33%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 84%
vision benefits
Vision: 66%
dental benefits
None: 13%
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