Customer Service Manager in Atlanta, Georgia Salary

The majority of Atlanta Customer Service Managers — just below three-fifths — boast more than 10 years of experience in their profession. Salaries stretch from $31K to $86K per year, and the median is $54K annually. Most report receiving medical coverage from their employers and the larger part collect dental insurance. The majority of Customer Service Managers in Atlanta claim high levels of job satisfaction. Men are in the minority of survey respondents, with female Customer Service Managers in Atlanta, Ga. making up 76 percent. This report is based on answers to PayScale's salary questionnaire.

$37,526 - $82,234
$38K
$54K
$82K
MEDIAN: $54,389
10%
50%
90%

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$9.52 - $26.07
$9
$16
$26
MEDIAN: $15.50
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$37,526 - $82,234  
   
Bonus
$986 - $10,304  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,855 - $85,912  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 56
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$9.52 - $26.07  
   
Overtime
$19.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$986 - $10,304  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,855 - $85,912  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 10

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United States (change)

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About Atlanta, Georgia

Fulton County, Georgia
463,875
Male:
223,960 (48.3%)
Female:
239,915 (51.7%)
Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2015 population of 463,878. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County. Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the American Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as "too busy to hate" for the relatively progressive views of some of its citizens and leaders compared to other cities in the Deep South Atlanta attained international prominence. Atlanta is the primary transportation hub of...
Atlanta:
$50,210
Georgia:
$51,244
$981
Atlanta:
$241,200
Georgia:
$159,300
4.8%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 21 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $49,000 based on 22 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $60,000 based on 28 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $77,000 based on 14 salaries.

Key Stats for Customer Service Manager

Gender

Female
76 %
Male
24 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
1-4 years
24%
5-9 years
20%
10-19 years
38%
20 years or more
18%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲47%

▲15%

National Average
$52,000

▼5%

▼6%

Skills That Affect Customer Service Manager Salaries

Customer Service Metrics
▲20%

Operations Management
▲15%

Microsoft Word
▲14%


Call Center
▲6%

▲5%

National Average
$52,000

Call center operations
▼2%

People Management
▼5%



Project Management
▼7%

Microsoft Office
▼9%


Windows Operating System General Use
▼19%

Training
▼32%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

1-4 years
24%
5-9 years
20%
10-19 years
38%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 61%
vision benefits
Vision: 54%
no benefits
None: 17%
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