Customer Service Managers in Atlanta are often veterans in their line of work, with just under three-fifths bringing more than 10 years of experience to the table. Salaries slide in at $56K annually on average but can range from $31K to $85K per year. Most Atlanta Customer Service Managers survey respondents are women (72 percent). The majority of workers are highly satisfied with their job. Medical benefits are awarded to most, and the larger part earn dental coverage. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$36,206 - $81,173
(Median)
$36K
$56K
$81K
MEDIAN: $55,827
10%
50%
90%

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$12.36 - $21.50
(Median)
$
$14
$
MEDIAN: $14.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$36,206 - $81,173  
   
Bonus
$964 - $10,090  
Profit Sharing
$550  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,051 - $84,664  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 61
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.00  
   
Overtime
$19.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$964 - $10,090  
   
Profit Sharing
$550  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,051 - $84,664  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 9
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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Service Managers in Atlanta, more experience in the field does not usually mean bigger paychecks. Customer Service Managers in Atlanta, Ga. in the early stages of their careers take home approximately $46K on average. The average for people in the five-to-10 year group is only a little larger at $47K. For Atlanta Customer Service Managers, 10 to 20 years of experience on the job amounts to an average salary of $59K. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $67K, demonstrating that compensation is roughly commensurate with experience in the end.

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Experience Affects Customer Service Manager Salaries

Late-Career
up arrow 22%


National Average
$55,000



Skills That Affect Customer Service Manager Salaries

Customer Service Metrics
up arrow 12%

Microsoft Word
up arrow 8%

Call center operations
up arrow 7%

Microsoft Office
up arrow 2%

Call Center
0%

National Average
$55,000

Customer Relationship Management (CRM)
up arrow 1%

Operations Management
up arrow 3%


Team Leadership
up arrow 8%

Project Management
up arrow 12%


People Management
up arrow 18%

Problem Solving
up arrow 19%


Windows Operating System General Use
up arrow 23%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

1-4 years
26%
5-9 years
19%
10-19 years
34%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 67%
medical benefits
Vision: 57%
dental benefits
None: 17%
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