Customer Service Manager in Atlanta, Georgia Salary

With slightly less than three-fifths of Atlanta Customer Service Managers reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Customer Service Managers in Atlanta is $55K per year and can range from $32K on the lower end to $85K per year near the higher end. Job satisfaction is reported as high by the vast majority of workers. Most Customer Service Managers in Atlanta, Ga. survey respondents are women (77 percent). A large number enjoy medical while the greater part get dental coverage. Vision coverage is also available to just over a half. The information for this snapshot was generated by responses to the PayScale salary survey.

$38,027 - $81,716
$38K
$55K
$82K
MEDIAN: $55,269
10%
50%
90%

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$12.76 - $22.60
$16
MEDIAN: $15.50
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$38,027 - $81,716  
   
Bonus
$675 - $10,113  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,145 - $85,113  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 58
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$15.50  
   
Overtime
$19.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$675 - $10,113  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,145 - $85,113  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 8

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United States (change)

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About Atlanta, Georgia

Fulton County, Georgia
463,875
Male:
223,960 (48.3%)
Female:
239,915 (51.7%)
Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2015 population of 463,878. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County. Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the American Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as "too busy to hate" for the relatively progressive views of some of its citizens and leaders compared to other cities in the Deep South Atlanta attained international prominence. Atlanta is the primary transportation hub of...
Atlanta:
$50,210
Georgia:
$51,244
$981
Atlanta:
$241,200
Georgia:
$159,300
4.8%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average inexperienced worker's salary is approximately $48K. It's worth noting that people with five to 10 years of experience report bringing in less at around $48K on average. The average pay reported by folks with 10 to 20 years of experience is around $59K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $69K.

Key Stats for Customer Service Manager

Gender

Female
77 %
Male
23 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
1-4 years
24%
5-9 years
20%
10-19 years
35%
20 years or more
21%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲25%

▲8%

National Average
$55,000

▼12%

▼12%

Skills That Affect Customer Service Manager Salaries

Customer Service Metrics
▲15%

Call center operations
▲15%

Team Leadership
▲13%

Microsoft Word
▲8%

▲1%

Call Center
▲1%

Customer Relationship Management (CRM)
▼0%

National Average
$55,000

Operations Management
▼2%

Microsoft Office
▼9%


People Management
▼12%

Project Management
▼12%

Problem Solving
▼14%


Windows Operating System General Use
▼23%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

1-4 years
24%
5-9 years
20%
10-19 years
35%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 63%
vision benefits
Vision: 53%
dental benefits
None: 15%
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