Customer Service Manager with Call Center Skills Salary

Median pay for Customer Service Managers with Call Center skills is around $51K per year. Location and tenure each impact pay for this group, with the former having the largest influence. A majority enjoy medical while just under a third get dental coverage. Vision coverage is also available to more than half. Customer Service Managers with Call Center skills who responded to the questionnaire are largely women, dominating at 86 percent. The majority of workers are highly satisfied with their job. The information for this snapshot was generated by responses to the PayScale salary survey.

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Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $43,000 based on 251 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $51,000 based on 289 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $59,000 based on 364 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $66,000 based on 126 salaries.

Key Stats for Customer Service Manager

Gender

Female
86 %
Male
14 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
14%
1-4 years
14%
5-9 years
29%
10-19 years
43%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲26%

▲13%

National Average
$52,000

Mid-Career
▼1%

Entry-Level
▼18%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
14%
1-4 years
14%
5-9 years
29%
10-19 years
43%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 29%
vision benefits
Vision: 57%
no benefits
None: 14%
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