Customer Service Manager with Call center operations Skills Salary

The average pay for a Customer Service Manager with Call center operations skills is $54,893 per year. Experience has a moderate effect on income for this job.

$37,360 - $76,951
$37K
$55K
$77K
MEDIAN: $54,893
10%
50%
90%

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$11.72 - $23.31
$12
$15
$23
MEDIAN: $15.37
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$37,360 - $76,951  
   
Bonus
$95.94 - $10,274  
Profit Sharing
$1,163 - $7,213  
Commission
$-0.49 - $29,087  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,971 - $78,869  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 659
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$11.72 - $23.31  
   
Hourly Tips
$0.50  
Overtime
$17.30 - $34.01  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$95.94 - $10,274  
   
Commission
$-0.49 - $29,087  
Profit Sharing
$1,163 - $7,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,971 - $78,869  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 153

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $43,000 based on 289 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $53,000 based on 271 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $58,000 based on 343 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $65,000 based on 137 salaries.

Pay Difference by Location

National Average: $52,347

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Manager

Gender

Female
67 %
Male
33 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 169 votes.
Less than 1 year
1%
1-4 years
27%
5-9 years
22%
10-19 years
33%
20 years or more
17%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲24%

▲11%

Mid-Career
▼0%

National Average
$52,000

▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 169 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
27%
5-9 years
22%
10-19 years
33%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 71%
vision benefits
Vision: 63%
no benefits
None: 17%