The average pay for a Customer Service Manager in Los Angeles, California is $51,770 per year. The highest paying skills associated with this job are Customer Service Metrics, Call center operations, Team Leadership, People Management, and Training.

$37,765 - $82,678
$38K
$52K
$83K
MEDIAN: $51,770
10%
50%
90%

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$10.03 - $22.73
$10
$17
$23
MEDIAN: $17.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$37,765 - $82,678  
   
Bonus
$-0.49 - $24,089  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,613 - $77,419  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 59
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.03 - $22.73  
   
Overtime
$32.75  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$-0.49 - $24,089  
   
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,613 - $77,419  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 15

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United States (change)

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About Los Angeles, California

Los Angeles County, California
3,971,896
Male:
1,958,998 (49.3%)
Female:
2,012,898 (50.7%)
Los Angeles (/lɒs ˈændʒəlᵻs/, Spanish for "The Angels"), officially the City of Los Angeles and often known by its initials L.A., is the second-most populous city in the United States after New York City, the most populous city in California, and the county seat of Los Angeles County. Situated in Southern California, Los Angeles is known for its mediterranean climate, ethnic diversity, sprawling metropolis, and as a major center of the American entertainment industry. Los Angeles lies in a large coastal basin surrounded on three sides by mountains reaching up to and over 10,000 feet (3,000 m). Historically home to the Chumash and Tongva, Los Angeles was claimed by Juan Rodríguez Cabrillo for Spain in 1542 along with the rest of what would become Alta California. The city was officially founded on September 4, 1781, by Spanish governor Felipe de Neve. It became a part of Mexico in 1821 following the Mexican...
Los Angeles:
$52,024
California:
$64,500
$1,271
Los Angeles:
$542,100
California:
$449,100
4.8%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Manager

Gender

Female
68 %
Male
32 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.
Less than 1 year
3%
1-4 years
23%
5-9 years
23%
10-19 years
32%
20 years or more
19%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries


Late-Career
up arrow 13%

National Average
$51,000



Skills That Affect Customer Service Manager Salaries

Customer Service Metrics
up arrow 38%

Call center operations
up arrow 36%

Team Leadership
up arrow 30%

People Management
up arrow 28%

Training
up arrow 25%


Project Management
up arrow 16%

Microsoft Excel
up arrow 11%

Microsoft Office
up arrow 3%

Customer Service
up arrow 2%

Customer Relationship Management (CRM)
up arrow 2%

Customer Relations
0%

National Average
$51,000

Windows Operating System General Use
up arrow 3%

Problem Solving
up arrow 4%

Call Center
up arrow 11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
3%
1-4 years
23%
5-9 years
23%
10-19 years
32%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 70%
vision benefits
Vision: 54%
dental benefits
None: 20%
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