Customer Service Manager in Orlando, Florida Salary

Customer Service Managers in Orlando tend to have a good amount of experience under their belt — a little more than half have more than 10 years in the field. While pay runs from $26K to $75K per year, median earnings come to $45K per year. While slightly less than a third report receiving no health benefits, a fair number do receive medical coverage, and more than half have dental, as well. Work is enjoyable for Orlando Customer Service Managers, who typically claim high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$32,660 - $74,697
$33K
$45K
$75K
MEDIAN: $44,947
10%
50%
90%

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$10.00 - $17.39
$13
MEDIAN: $12.98
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$32,660 - $74,697  
   
Bonus
$3,450  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,939 - $75,497  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 27
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.98  
   
Overtime
$23.55  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$3,450  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,939 - $75,497  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 7

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About Orlando, Florida

Orange County, Florida
270,917
Male:
130,940 (48.3%)
Female:
139,977 (51.7%)
Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,387,138, according to U.S. Census Bureau figures released in March 2016, making it the 24th-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of July 1, 2014, Orlando had an estimated city-proper population of 262,372, making it the 73rd-largest city in the United States, the fourth-largest city in Florida, and the state's largest inland city. The City of Orlando is nicknamed "The City Beautiful," and its symbol is the fountain at Lake Eola. Orlando is also known as "The Theme Park Capital of the World" and in 2014 its tourist attractions and events drew more than 62 million visitors. The...
Orlando:
$44,804
Florida:
$49,426
$1,027
Orlando:
$214,400
Florida:
$179,800
5.2%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 11 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $53,000 based on 10 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 13 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 5 salaries.

Key Stats for Customer Service Manager

Gender

Female
70 %
Male
30 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.
1-4 years
32%
5-9 years
15%
10-19 years
38%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲20%

▲5%

National Average
$45,000

Late-Career
▼6%

▼22%

Skills That Affect Customer Service Manager Salaries


Customer Service Metrics
▲21%

Operations Management
▲19%

People Management
▲6%

Customer Relationship Management (CRM)
▲3%

▲1%

Microsoft Office
▲1%

National Average
$45,000


Team Leadership
▼6%

Call center operations
▼6%

Problem Solving
▼8%

Training
▼10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

1-4 years
32%
5-9 years
15%
10-19 years
38%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 59%
vision benefits
Vision: 48%
no benefits
None: 28%