Customer Service Manager in Orlando, Florida Salary

Orlando Customer Service Managers take home approximately $46K annually on average. While some workers in this profession — one in three — do not have any health coverage, the greater part do receive medical benefits and more than half have dental insurance. Female Customer Service Managers in Orlando make up most of the survey respondents at 75 percent. Job satisfaction is reported as high by the vast majority of workers. The information for this snapshot was generated by responses to the PayScale salary survey.

$39,149 - $67,663
$39K
$46K
$68K
MEDIAN: $46,006
10%
50%
90%

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$10.00 - $17.39
$13
MEDIAN: $12.63
50%

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$0$82K
Salary $39,149 - $67,663
Bonus $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,581 - $82,077
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 26
Hourly Data $0$26
Hourly Rate $12.63
Overtime $26.09
Annual Data $0$82K
Bonus $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,581 - $82,077
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 7

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United States (change)

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About Orlando, Florida

Orange County, Florida
270,917
Male:
130,940 (48.3%)
Female:
139,977 (51.7%)
Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,387,138, according to U.S. Census Bureau figures released in March 2016, making it the 24th-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of July 1, 2014, Orlando had an estimated city-proper population of 262,372, making it the 73rd-largest city in the United States, the fourth-largest city in Florida, and the state's largest inland city. The City of Orlando is nicknamed "The City Beautiful," and its symbol is the fountain at Lake Eola. Orlando is also known as "The Theme Park Capital of the World" and in 2014 its tourist attractions and events drew more than 62 million visitors. The...
Orlando:
$44,804
Florida:
$49,426
$1,027
Orlando:
$214,400
Florida:
$179,800
5.2%

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 11 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $53,000 based on 10 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 13 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 5 salaries.

Key Stats for Customer Service Manager

Gender

Female
75 %
Male
25 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.
1-4 years
30%
5-9 years
21%
10-19 years
36%
20 years or more
12%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲18%

▲3%

National Average
$45,000

Late-Career
▼8%

▼23%

Skills That Affect Customer Service Manager Salaries


Customer Service Metrics
▲19%

Operations Management
▲17%

People Management
▲4%

Customer Relationship Management (CRM)
▲1%

National Average
$45,000

▼1%

Microsoft Office
▼1%


Team Leadership
▼7%

Call center operations
▼7%

Problem Solving
▼9%

Training
▼12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
30%
5-9 years
21%
10-19 years
36%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 56%
vision benefits
Vision: 44%
no benefits
None: 33%
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