Customer Service Manager in Orlando, Florida Salary

Earnings for Customer Service Managers in Orlando come in at around $46K per year on average. Health benefits are not claimed by all — about one in three lack any form of coverage — but a majority have medical insurance, and more than half have dental, too. Work is enjoyable for Orlando Customer Service Managers, who typically claim high levels of job satisfaction. Men are in the minority of survey respondents, with female Customer Service Managers in Orlando, Fla. making up 75 percent. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$39,302 - $66,946
$39K
$46K
$67K
MEDIAN: $45,762
10%
50%
90%

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$9.83 - $13.24
$12
MEDIAN: $12.36
50%

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$0$67K
Salary $39,302 - $66,946
Bonus $3,450
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,835 - $67,370
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 29
Hourly Data $0$26
Hourly Rate $12.36
Overtime $26.09
Annual Data $0$67K
Bonus $3,450
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,835 - $67,370
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 6

Find Out Exactly What You Should Be Paid

United States (change)

About Orlando, Florida

Orange County, Florida
270,917
Male:
130,940 (48.3%)
Female:
139,977 (51.7%)
Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,387,138, according to U.S. Census Bureau figures released in March 2016, making it the 24th-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of July 1, 2014, Orlando had an estimated city-proper population of 262,372, making it the 73rd-largest city in the United States, the fourth-largest city in Florida, and the state's largest inland city. The City of Orlando is nicknamed "The City Beautiful," and its symbol is the fountain at Lake Eola. Orlando is also known as "The Theme Park Capital of the World" and in 2014 its tourist attractions and events drew more than 62 million visitors. The...
Orlando:
$44,804
Florida:
$49,426
$1,027
Orlando:
$214,400
Florida:
$179,800
5.2%

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 11 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $53,000 based on 10 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 13 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 5 salaries.

Key Stats for Customer Service Manager

Gender

Female
74 %
Male
26 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
1-4 years
29%
5-9 years
23%
10-19 years
40%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲19%

▲4%

National Average
$45,000

Late-Career
▼7%

▼22%

Skills That Affect Customer Service Manager Salaries


Customer Service Metrics
▲21%

Operations Management
▲18%

People Management
▲6%

Customer Relationship Management (CRM)
▲2%

▼0%

Microsoft Office
▼0%

National Average
$45,000


Team Leadership
▼6%

Call center operations
▼6%

Problem Solving
▼8%

Training
▼11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

1-4 years
29%
5-9 years
23%
10-19 years
40%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 50%
vision benefits
Vision: 39%
no benefits
None: 36%
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