With roughly three in five of Orlando Customer Service Managers reporting more than 10 years of experience in the field, this area is heavily weighted toward experienced professionals. Pay ranges from $27K to $74K per year and averages out to $46K annually. Women make up the majority of Customer Service Managers in Orlando, Fla. (67 percent) who completed the questionnaire. Although a strong majority have medical coverage and more than half have dental coverage, roughly one in four claim no health benefits at all. Most Customer Service Managers in Orlando report high levels of job satisfaction. This report is based on answers to PayScale's salary questionnaire.

$33,702 - $73,137
$34K
$46K
$73K
MEDIAN: $45,836
10%
50%
90%

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$10.00 - $17.39
$13
MEDIAN: $12.98
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$33,702 - $73,137  
   
Bonus
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,998 - $74,160  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 32
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.98  
   
Overtime
$23.55  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$5,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,998 - $74,160  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 7

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United States (change)

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About Orlando, Florida

Orange County, Florida
270,917
Male:
130,940 (48.3%)
Female:
139,977 (51.7%)
Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,387,138, according to U.S. Census Bureau figures released in March 2016, making it the 24th-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of July 1, 2014, Orlando had an estimated city-proper population of 262,372, making it the 73rd-largest city in the United States, the fourth-largest city in Florida, and the state's largest inland city. The City of Orlando is nicknamed "The City Beautiful," and its symbol is the fountain at Lake Eola. Orlando is also known as "The Theme Park Capital of the World" and in 2014 its tourist attractions and events drew more than 62 million visitors. The...
Orlando:
$44,804
Florida:
$49,426
$1,027
Orlando:
$214,400
Florida:
$179,800
5.2%

Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Although individuals who have less than five years' experience earn $35K on average, people with five to 10 years benefit from a notably larger average of $53K. Customer Service Managers in Orlando with one to two decades of relevant experience report an average salary of approximately $51K. Customer Service Managers in Orlando, Fla. who have racked up more than two decades of experience report lower incomes overall; the average sum for this crowd comes out to only $42K.

Key Stats for Customer Service Manager

Gender

Female
67 %
Male
33 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.
046
1-4 years
28%
5-9 years
13%
10-19 years
46%
20 years or more
13%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Mid-Career
up arrow 16%


National Average
$46,000

Late-Career
up arrow 9%


Skills That Affect Customer Service Manager Salaries

Call center operations
up arrow 31%

Operations Management
up arrow 30%


Customer Relations
up arrow 18%

Customer Service Metrics
up arrow 18%

Customer Relationship Management (CRM)
up arrow 9%

People Management
up arrow 3%

National Average
$46,000

Microsoft Office
up arrow 2%

Customer Service
up arrow 6%

Team Leadership
up arrow 8%

Problem Solving
up arrow 9%

Training
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
28%
5-9 years
13%
10-19 years
46%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 62%
vision benefits
Vision: 53%
dental benefits
None: 26%
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