The average pay for a Customer Service Manager in San Francisco, California is $55,998 per year. For the first five to ten years in this position, salary increases somewhat, but any additional experience does not have a big effect on pay. The skills that increase pay for this job the most are Project Management and Leadership.

$44,643 - $91,149
(Median)
$45K
$56K
$91K
MEDIAN: $55,997
10%
50%
90%

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$15.26 - $24.57
(Median)
$
$19
$
MEDIAN: $18.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Salary
$44,643 - $91,149  
   
Bonus
$986 - $15,205  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,234 - $95,376  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 40
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$18.65  
   
Overtime
$27.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$986 - $15,205  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,234 - $95,376  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Manager Salaries

Late-Career
up arrow 18%

Experienced
up arrow 15%


National Average
$55,000

Entry-Level
up arrow 6%

Skills That Affect Customer Service Manager Salaries

Project Management
up arrow 31%

Leadership
up arrow 27%

People Management
up arrow 7%

Customer Relations
up arrow 1%

Customer Service
0%

National Average
$55,000

Team Leadership
up arrow 3%

Customer Service Metrics
up arrow 3%

Customer Relationship Management (CRM)
up arrow 5%

Training
up arrow 5%

Problem Solving
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

1-4 years
43%
5-9 years
17%
10-19 years
26%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 83%
medical benefits
Vision: 63%
dental benefits
None: 9%
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