What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Customer Service Representative (CSR) Salary at State Farm Insurance Company

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company is $12.23 per hour. Skills that are associated with high pay for this job are Inside Sales, Phone Support, and Problem Solving.

$19,614 - $39,389
(Median)
$20K
$27K
$39K
MEDIAN: $26,788
10%
50%
90%

Add this chart to your site: 640px    300px

$9.02 - $17.05
(Median)
$9
$12
$17
MEDIAN: $12.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,614 - $39,389  
   
Bonus
$0.00 - $3,973  
Commission
$507 - $4,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,535 - $38,264  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 43
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.02 - $17.05  
   
Overtime
$0.00 - $21.87  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $3,973  
   
Commission
$507 - $4,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,535 - $38,264  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 61

Find Out Exactly What You Should Be Paid

United States (change)

- OR -

Log in with LinkedIn

Comp Managers Click Here »

Client Services Associate Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Representative (CSR) at State Farm Insurance Company

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) at State Farm Insurance Company Salaries

Late-Career
up arrow 29%

Experienced
up arrow 22%

Mid-Career
up arrow 11%

National Average
$27,000


Skills That Affect Customer Service Representative (CSR) at State Farm Insurance Company Salaries

Inside Sales
up arrow 13%

Phone Support
up arrow 12%

Problem Solving
up arrow 11%

Data Entry
up arrow 9%

Office Administration
up arrow 7%

Customer Relationship Management (CRM)
up arrow 6%

Insurance
up arrow 4%

Sales
0%

National Average
$27,000

Typing
up arrow 1%

Customer Service
up arrow 3%

Computer Service
up arrow 3%

Customer Relations
up arrow 5%

Microsoft Word
up arrow 6%

Call Center
up arrow 7%

Microsoft Office
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
8%
1-4 years
44%
5-9 years
21%
10-19 years
10%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 35% dental benefits Dental: 26%
vision benefits Vision: 20% employee benefits None: 62%