Customer Service Representative (CSR) Salary at State Farm Insurance Company

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company is $12.23 per hour.

$20,496 - $40,474
(Median)
$20K
$29K
$40K
MEDIAN: $28,559
10%
50%
90%

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$9.05 - $17.10
(Median)
$9
$12
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$20,496 - $40,474  
   
Bonus
$0.00 - $4,000  
Commission
$503 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,010 - $38,806  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 40
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.05 - $17.10  
   
Overtime
$0.00 - $21.87  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $4,000  
   
Commission
$503 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,010 - $38,806  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 64
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) at State Farm Insurance Company

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) at State Farm Insurance Company Salaries

Experienced
up arrow 34%

Late-Career
up arrow 30%

Mid-Career
up arrow 9%

National Average
$27,000


Skills That Affect Customer Service Representative (CSR) at State Farm Insurance Company Salaries

Inside Sales
up arrow 8%

Phone Support
up arrow 5%

Customer Relationship Management (CRM)
up arrow 5%

Problem Solving
up arrow 4%

Data Entry
up arrow 2%

Insurance
up arrow 1%

National Average
$27,000

Typing
up arrow 1%

Sales
up arrow 4%

Computer Service
up arrow 5%

Customer Service
up arrow 6%

Customer Relations
up arrow 6%

Office Administration
up arrow 6%

Call Center
up arrow 7%

Microsoft Word
up arrow 7%

Microsoft Office
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
8%
1-4 years
43%
5-9 years
23%
10-19 years
9%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 35% dental benefits Dental: 26%
vision benefits Vision: 21% employee benefits None: 62%
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