Customer Service Representative (CSR) at State Farm Insurance Company Salary

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company is $13.12 per hour. Most people with this job move on to other positions after 20 years in this field.

$24,151 - $42,655
$24K
$30K
$43K
MEDIAN: $30,221
10%
50%
90%

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$9.70 - $17.87
$9
$13
$18
MEDIAN: $13.14
10%
50%
90%

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$0$42K
Salary $24,151 - $42,655
Bonus $250.00 - $5,896
Commission $1,107 - $12,913
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,096 - $40,222
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 32
Hourly Data $0$18
Hourly Rate $9.70 - $17.87
Overtime $18.63
Annual Data $0$40K
Bonus $250.00 - $5,896
Commission $1,107 - $12,913
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,096 - $40,222
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 61

Find Out Exactly What You Should Be Paid

United States (change)

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 57 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 21 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 16 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 8 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
91 %
Male
9 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.
Less than 1 year
11%
1-4 years
45%
5-9 years
15%
10-19 years
15%
20 years or more
14%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲19%

Late-Career
▲16%

▲8%

National Average
$30,000

▼7%

Skills That Affect Customer Service Representative (CSR) Salaries


Customer Relationship Management (CRM)
▲5%

Call center operations
▲3%

Computer Service
▼0%

National Average
$30,000

Phone Support
▼1%



▼3%

▼3%


Sales
▼6%

Office Administration
▼6%


Call Center
▼9%

▼10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
11%
1-4 years
45%
5-9 years
15%
10-19 years
15%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 26%
dental benefits
Dental: 11%
vision benefits
Vision: 9%
no benefits
None: 74%
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