Customer Service Representative (CSR) at State Farm Insurance Company Salary

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company is $12.46 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$21,363 - $38,280
(Median)
$21K
$29K
$38K
MEDIAN: $28,822
10%
50%
90%

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$9.23 - $16.93
(Median)
$9
$12
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$21,363 - $38,280  
   
Bonus
$0.00 - $3,915  
Commission
$1,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,562 - $37,171  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 45
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.23 - $16.93  
   
Overtime
$20.72  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$0.00 - $3,915  
   
Commission
$1,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,562 - $37,171  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 65
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 32%

Experienced
up arrow 27%


National Average
$27,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 20%

Problem Solving
up arrow 9%

Phone Support
up arrow 8%

Office Administration
up arrow 3%

Inside Sales
up arrow 2%

Insurance
0%

Data Entry
0%

Typing
0%

National Average
$27,000

Call Center
up arrow 1%

Customer Relations
up arrow 4%

Customer Service
up arrow 6%

Computer Service
up arrow 6%

Microsoft Office
up arrow 7%

Microsoft Word
up arrow 8%

Sales
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 33 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
9%
1-4 years
48%
5-9 years
22%
10-19 years
8%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 33%
dental benefits
Dental: 26%
medical benefits
Vision: 19%
dental benefits
None: 64%
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