Customer Service Representative (CSR) at State Farm Insurance Company Salary

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company is $13.12 per hour. Most people with this job move on to other positions after 20 years in this field.

$23,976 - $42,000
$24K
$30K
$42K
MEDIAN: $29,838
10%
50%
90%

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$9.93 - $17.79
$9
$13
$18
MEDIAN: $13.12
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$23,976 - $42,000  
   
Bonus
$484.79 - $5,980  
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,491 - $39,853  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 29
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.93 - $17.79  
   
Overtime
$14.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$484.79 - $5,980  
   
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,491 - $39,853  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 54

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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
94 %
Male
6 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.
Less than 1 year
12%
1-4 years
47%
5-9 years
19%
10-19 years
12%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲20%

Late-Career
▲17%

▲9%

National Average
$29,000

▼6%

Skills That Affect Customer Service Representative (CSR) Salaries


Customer Relationship Management (CRM)
▲6%

Call center operations
▲4%

Computer Service
▲1%

Phone Support
▼0%

National Average
$29,000



▼2%

▼2%


Sales
▼5%

Office Administration
▼5%


Call Center
▼8%

▼9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.

Gender

Female
94 %
Male
6 %

Years of Experience

Less than 1 year
12%
1-4 years
47%
5-9 years
19%
10-19 years
12%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 31%
dental benefits
Dental: 13%
vision benefits
Vision: 10%
dental benefits
None: 69%
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