Customer Service Representative (CSR) at State Farm Insurance Company Salary

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company is $12.99 per hour. Most people with this job move on to other positions after 20 years in this field.

$23,757 - $41,020
(Median)
$24K
$30K
$41K
MEDIAN: $29,631
10%
50%
90%

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$10.03 - $17.48
(Median)
$10
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$23,757 - $41,020  
   
Bonus
$255.32 - $6,040  
Commission
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,577 - $38,973  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 32
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$10.03 - $17.48  
   
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$255.32 - $6,040  
   
Commission
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,577 - $38,973  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 48
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Find Out Exactly What You Should Be Paid

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 25%



National Average
$29,000


Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
up arrow 9%

Problem Solving
up arrow 6%

Phone Support
up arrow 6%

Microsoft Excel
up arrow 6%

Microsoft Word
up arrow 5%

Call center operations
up arrow 5%

Customer Relations
up arrow 2%

Data Entry
0%

Office Administration
0%

National Average
$29,000

Typing
up arrow 1%

Customer Service
up arrow 3%

Sales
up arrow 4%


Call Center
up arrow 7%

Computer Service
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
13%
1-4 years
46%
5-9 years
18%
10-19 years
14%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 32%
dental benefits
Dental: 13%
medical benefits
Vision: 8%
dental benefits
None: 68%
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