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Customer Service Representative (CSR) Salary at State Farm Insurance Company (United States)

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company is $12.07 per hour. A skill in Inside Sales is associated with high pay for this job.
Customer Service Representative (CSR) at State Farm Insurance Company Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$19,489 - $40,876
(Median)
19K
26K
33K
41K
MEDIAN: $26,175
10%
50%
75%
90%
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Customer Service Representative (CSR) at State Farm Insurance Company Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.96 - $16.70
(Median)
9
12
15
17
MEDIAN: $12.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,489 - $40,876  
   
Bonus
$0.00 - $3,973  
Commission
$507 - $4,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,271 - $39,120  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 40
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.96 - $16.70  
   
Overtime
$0.00 - $21.87  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $3,973  
   
Commission
$507 - $4,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,271 - $39,120  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 59
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Experience Affects Customer Service Representative (CSR) at State Farm Insurance Company Salaries

Late-Career
up arrow 32%
Mid-Career
up arrow 12%
National Average
$26,000

Skills That Affect Customer Service Representative (CSR) at State Farm Insurance Company Salaries

Inside Sales
up arrow 16%
Customer Relationship Management (CRM)
up arrow 9%
Sales
up arrow 2%
Computer Service
up arrow 1%
Phone Support
0%
National Average
$26,000
Data Entry
up arrow 2%
Customer Service
up arrow 4%
Customer Relations
up arrow 4%
Call Center
up arrow 4%
Microsoft Office
up arrow 5%
Typing
up arrow 6%
Office Administration
up arrow 6%
Problem Solving
up arrow 8%
Microsoft Word
up arrow 16%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 41 votes.

Gender

Female
78%
female alumni
 
Male
22%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
46%
5-9 years
23%
10-19 years
7%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 35% dental benefits Dental: 27%
vision benefits Vision: 24% employee benefits None: 62%