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Customer Service Representative (CSR) Salary at State Farm Insurance Company (United States)

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company is $11.93 per hour. A skill in Inside Sales is associated with high pay for this job.
Customer Service Representative (CSR) at State Farm Insurance Company Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$19,271 - $38,927
(Median)
19K
26K
32K
39K
MEDIAN: $26,487
10%
50%
75%
90%
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Customer Service Representative (CSR) at State Farm Insurance Company Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.94 - $17.17
(Median)
8
12
14
17
MEDIAN: $11.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13K$26K$39K
Salary
$19,271 - $38,927  
   
Bonus
$0.00 - $3,500  
Commission
$498.33 - $4,848  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,102 - $38,478  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 46
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.94 - $17.17  
   
Overtime
$0.00 - $21.50  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $3,500  
   
Commission
$498.33 - $4,848  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,102 - $38,478  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 61
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Experience Affects Customer Service Representative (CSR) at State Farm Insurance Company Salaries

Late-Career
up arrow 25%
Mid-Career
up arrow 13%
National Average
$26,000

Skills That Affect Customer Service Representative (CSR) at State Farm Insurance Company Salaries

Inside Sales
up arrow 17%
Customer Relationship Management (CRM)
up arrow 4%
Sales
up arrow 2%
Computer Service
up arrow 1%
National Average
$26,000
Customer Service
up arrow 2%
Typing
up arrow 2%
Customer Relations
up arrow 3%
Call Center
up arrow 4%
Microsoft Office
up arrow 5%
Office Administration
up arrow 6%
Phone Support
up arrow 7%
Problem Solving
up arrow 9%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 40 votes.

Gender

Female
79%
female alumni
 
Male
21%
male alumni

Years of Experience

Less than 1 year
5%
1-4 years
49%
5-9 years
24%
10-19 years
7%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 35% dental benefits Dental: 27%
vision benefits Vision: 23% employee benefits None: 62%