Customer Service Representative (CSR) at State Farm Insurance Company Salary

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company is $13.10 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

$24,061 - $41,139
$24K
$30K
$41K
MEDIAN: $29,771
10%
50%
90%

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$9.95 - $17.82
$9
$13
$18
MEDIAN: $13.10
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$24,061 - $41,139  
   
Bonus
$489.36 - $5,960  
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,672 - $39,440  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 31
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.95 - $17.82  
   
Overtime
$14.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$489.36 - $5,960  
   
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,672 - $39,440  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 55

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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
94 %
Male
6 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 16 votes.
045
Less than 1 year
13%
1-4 years
45%
5-9 years
20%
10-19 years
13%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries


Late-Career
up arrow 11%


National Average
$29,000


Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
up arrow 9%

Call center operations
up arrow 5%

Microsoft Excel
up arrow 5%

Phone Support
up arrow 2%

Problem Solving
up arrow 1%

National Average
$29,000


Customer Relations
up arrow 1%

Computer Service
up arrow 1%

Typing
up arrow 2%


Sales
up arrow 3%

Data Entry
up arrow 4%

Office Administration
up arrow 4%

Microsoft Word
up arrow 4%

Call Center
up arrow 8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 16 votes.

Gender

Female
94 %
Male
6 %

Years of Experience

Less than 1 year
13%
1-4 years
45%
5-9 years
20%
10-19 years
13%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 31%
dental benefits
Dental: 14%
vision benefits
Vision: 10%
dental benefits
None: 69%
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