Customer Service Representative (CSR) Salary with Phone Support skills in Chicago, Illinois

The average wage for a Customer Service Representative (CSR) with Phone Support skills in Chicago, Illinois is $14.53 per hour.

$24,658 - $55,624
(Median)
$25K
$34K
$56K
MEDIAN: $33,784
10%
50%
90%

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$10.16 - $19.56
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$24,658 - $55,624  
   
Bonus
$0.00 - $4,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,104 - $43,081  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 20
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.16 - $19.56  
   
Overtime
$10.82 - $30.19  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,932  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,104 - $43,081  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 26

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Pay by Experience Level for Customer Service Representative (CSR) with Phone Support skills in Chicago, Illinois

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) with Phone Support skills in Chicago, Illinois Salaries

Late-Career
up arrow 24%

Experienced
up arrow 4%

National Average
$33,000

Mid-Career
up arrow 7%

Entry-Level
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
4%
1-4 years
20%
5-9 years
30%
10-19 years
26%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 63%
vision benefits Vision: 53% employee benefits None: 20%