Mid-Career Customer Service Representative (CSR) Salary in Chicago, Illinois (United States)

The average wage for a Mid-Career Customer Service Representative (CSR) in Chicago, Illinois is $14.36 per hour.
Mid-Career Customer Service Representative (CSR) in Chicago, Illinois Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,779 - $51,624
(Median)
28K
36K
42K
52K
MEDIAN: $35,821
10%
50%
75%
90%
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Mid-Career Customer Service Representative (CSR) in Chicago, Illinois Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.58 - $19.00
(Median)
11
14
17
19
MEDIAN: $14.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,779 - $51,624  
   
Bonus
$0.00 - $5,106  
Profit Sharing
$601 - $2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,793 - $44,238  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 144
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.58 - $19.00  
   
Overtime
$18.49 - $29.75  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,106  
   
Profit Sharing
$601 - $2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,793 - $44,238  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 144
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Skills That Affect Mid-Career Customer Service Representative (CSR) in Chicago, Illinois Salaries

Problem Solving
up arrow 7%
Sales
up arrow 7%
Data Entry
up arrow 2%
Customer Service
0%
National Average
$32,000
Microsoft Office
up arrow 5%
Customer Relations
up arrow 6%
Typing
up arrow 6%
Spanish Language
up arrow 7%
Microsoft Excel
up arrow 8%
Call Center
up arrow 11%
Phone Support
up arrow 11%
Microsoft Word
up arrow 16%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 27 votes.
Gender
Female
75%
female alumni
 
Male
25%
male alumni
Common Health Benefits
medical benefits Medical: 74% dental benefits Dental: 71%
vision benefits Vision: 55% employee benefits None: 24%
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