Customer Service Representative (CSR) with Insurance Skills Salary

A Customer Service Representative (CSR) with Insurance skills earns an average wage of $13.97 per hour. Most people with this job move on to other positions after 20 years in this career.

$26,390 - $47,981
$26K
$35K
$48K
MEDIAN: $35,036
10%
50%
90%

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$10.16 - $18.68
$10
$14
$19
MEDIAN: $13.97
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$26,390 - $47,981  
   
Bonus
$492.60 - $5,068  
Profit Sharing
$596 - $4,108  
Commission
$309.13 - $7,030  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,876 - $43,366  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 483
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.16 - $18.68  
   
Hourly Tips
$1.88  
Overtime
$14.93 - $29.17  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$492.60 - $5,068  
   
Commission
$309.13 - $7,030  
Profit Sharing
$596 - $4,108  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,876 - $43,366  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 1,011

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 768 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 435 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 407 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 163 salaries.

Pay Difference by Location

National Average: $31,726

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
88 %
Male
12 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 338 votes.
Less than 1 year
3%
1-4 years
42%
5-9 years
22%
10-19 years
23%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲14%

▲10%

▲4%

National Average
$32,000

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 338 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
3%
1-4 years
42%
5-9 years
22%
10-19 years
23%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 61%
dental benefits
Dental: 49%
vision benefits
Vision: 41%
no benefits
None: 37%