Customer Service Representative (CSR) in Springfield, Missouri Salary

A Customer Service Representative (CSR) in Springfield, Missouri earns an average wage of $12.44 per hour. The highest paying skills associated with this job are Microsoft Office and Problem Solving. Most people move on to other jobs if they have more than 20 years' experience in this career.

$24,620 - $37,340
$30K
MEDIAN: $30,336
50%

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$8.33 - $20.92
$8
$12
$21
MEDIAN: $12.44
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$30,336  
   
Bonus
$152.60  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,043 - $42,533  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 8
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.33 - $20.92  
   
Overtime
$30.33  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$152.60  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,043 - $42,533  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 24

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About Springfield, Missouri

Greene County, Missouri
166,798
Male:
81,057 (48.6%)
Female:
85,741 (51.4%)
Springfield is the third largest city in the state of Missouri and the county seat of Greene County. According to the 2010 census data, the population was 159,498, an increase of 5.2% since the 2000 census. It is one of the two principal cities of the Springfield-Branson Metropolitan Area, which has a population of 537,631 and includes the counties of Christian, Dallas, Greene, Polk, Webster, Stone and Taney. Springfield's nickname is the "Queen City of the Ozarks" and is known as the "Birthplace of Route 66". It is also home of several universities including Missouri State University, Drury University, and Evangel University. The territory known as Missouri was included in the Louisiana Purchase of 1803. Soon after, the Delaware Native Americans received treaty land where Springfield's Sequiota Park and the antique stores of its Galloway Village stand today. To the west, 500 Kickapoo Native Americans built wickiups on the prairie that...
Springfield:
$36,107
Missouri:
$50,238
$690
Springfield:
$113,500
Missouri:
$147,800
3.2%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
1-4 years
59%
5-9 years
9%
10-19 years
22%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲15%

National Average
$27,000

▼7%

Mid-Career
▼7%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
▲35%

Problem Solving
▲12%

National Average
$27,000

Insurance
▼5%

Customer Service
▼7%

Data Entry
▼7%

Customer Relations
▼8%

Typing
▼9%

Office Administration
▼14%

Call Center
▼20%

Call center operations
▼22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

1-4 years
59%
5-9 years
9%
10-19 years
22%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 65%
vision benefits
Vision: 54%
no benefits
None: 27%