A Customer Service Representative (CSR) in Springfield, Missouri earns an average wage of $12.13 per hour. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on salary for this job.

$22,600 - $36,438
(Median)
$
$30K
$
MEDIAN: $29,778
50%

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$8.88 - $19.37
(Median)
$8
$12
$19
MEDIAN: $12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$29,778  
   
Bonus
$2,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,395 - $39,592  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 9
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$8.88 - $19.37  
   
Overtime
$22.13  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$2,700  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,395 - $39,592  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 20

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About Springfield, Missouri

Greene County, Missouri
166,798
Male:
81,057 (48.6%)
Female:
85,741 (51.4%)
Springfield is the third largest city in the state of Missouri and the county seat of Greene County. According to the 2010 census data, the population was 159,498, an increase of 5.2% since the 2000 census. It is one of the two principal cities of the Springfield-Branson Metropolitan Area, which has a population of 537,631 and includes the counties of Christian, Dallas, Greene, Polk, Webster, Stone and Taney. Springfield's nickname is the "Queen City of the Ozarks" and is known as the "Birthplace of Route 66". It is also home of several universities including Missouri State University, Drury University, and Evangel University. The territory known as Missouri was included in the Louisiana Purchase of 1803. Soon after, the Delaware Native Americans received treaty land where Springfield's Sequiota Park and the antique stores of its Galloway Village stand today. To the west, 500 Kickapoo Native Americans built wickiups on the prairie that...
Springfield:
$36,107
Missouri:
$50,238
$690
Springfield:
$113,500
Missouri:
$147,800
3.2%

Customer Service Representative (CSR) Job Listings

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Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 15%

National Average
$26,000

Mid-Career
up arrow 4%


Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
up arrow 7%

National Average
$26,000

Data Entry
up arrow 4%

Insurance
up arrow 4%

Customer Service
up arrow 5%

Typing
up arrow 5%

Microsoft Office
up arrow 10%

Office Administration
up arrow 11%

Call Center
up arrow 17%

Call center operations
up arrow 20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
3%
1-4 years
55%
5-9 years
10%
10-19 years
17%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 61%
medical benefits
Vision: 48%
dental benefits
None: 30%
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