Experienced Customer Service Representative (CSR) Salary (United States)

The average wage for an Experienced Customer Service Representative (CSR) is $13.97 per hour.
Experienced Customer Service Representative (CSR) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$26,223 - $50,473
(Median)
26K
31K
36K
43K
50K
MEDIAN: $36,212
10%
25%
50%
75%
90%
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Experienced Customer Service Representative (CSR) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.91 - $19.27
(Median)
9
12
14
16
19
MEDIAN: $13.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$26,223 - $50,473  
   
Bonus
$0.00 - $2,984  
Profit Sharing
$191.89 - $5,027  
Commission
$204.82 - $10,279  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,698 - $46,192  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 2,356
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.91 - $19.27  
   
Hourly Tips
$0.00 - $2.50  
Overtime
$9.66 - $29.48  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,984  
   
Commission
$204.82 - $10,279  
Profit Sharing
$191.89 - $5,027  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,698 - $46,192  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 5,190
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Experienced Customer Service Representative (CSR)

Pay Difference By Location

up arrow 21%
up arrow 13%
up arrow 9%
up arrow 6%
up arrow 4%
up arrow 4%
Los Angeles
up arrow 3%
National Average
$32,000
Phoenix
up arrow 2%
up arrow 12%
Larger circles over a city indicate a job is popular in that location.

Skills That Affect Experienced Customer Service Representative (CSR) Salaries

Insurance
up arrow 7%
Customer Relationship Management (CRM)
up arrow 6%
Problem Solving
up arrow 4%
Microsoft Excel
up arrow 2%
Customer Relations
up arrow 1%
Microsoft Office
0%
Data Processing
0%
National Average
$32,000
Customer Service
up arrow 1%
Microsoft Word
up arrow 1%
Data Entry
up arrow 2%
Phone Support
up arrow 2%
Sales
up arrow 2%
Computer Service
up arrow 2%
Typing
up arrow 3%

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 1320 votes.

Gender

Female
83%
female alumni
 
Male
17%
male alumni

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 62%
vision benefits Vision: 48% employee benefits None: 24%
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