The average wage for an Experienced Customer Service Representative (CSR) is $14.54 per hour.

$28,066 - $52,117
(Median)
$28K
$39K
$52K
MEDIAN: $38,836
10%
50%
90%

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$10.20 - $19.86
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$28,066 - $52,117  
   
Bonus
$360.65 - $5,062  
Profit Sharing
$200.00 - $4,000  
Commission
$389.78 - $10,332  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,651 - $46,807  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,507
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.20 - $19.86  
   
Hourly Tips
$1.14  
Overtime
$14.90 - $30.41  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$360.65 - $5,062  
   
Commission
$389.78 - $10,332  
Profit Sharing
$200.00 - $4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,651 - $46,807  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 4,244
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Pay Difference by Location

National Average: $32,269

Larger city markers indicate a job is popular in that location.
United States (change)

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Skills That Affect Customer Service Representative (CSR) Salaries


Problem Solving
up arrow 4%

Microsoft Excel
up arrow 4%

Customer Relations
up arrow 2%

Microsoft Office
up arrow 2%

Computer Service
up arrow 2%

Windows Operating System General Use
up arrow 2%

Data Entry
0%

Phone Support
0%

Microsoft Word
0%

Office Administration
0%

National Average
$32,000

Customer Service
up arrow 1%

Typing
up arrow 2%

Sales
up arrow 2%

Call center operations
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 815 votes.

Gender

Female
84 %
Male
16 %

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 63%
medical benefits
Vision: 54%
dental benefits
None: 24%
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