Experienced Customer Service Representative (CSR) Salary (United States)

The average wage for an Experienced Customer Service Representative (CSR) is $13.98 per hour.
Experienced Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$26,289 - $50,503
(Median)
26K
31K
36K
43K
51K
MEDIAN: $36,188
10%
25%
50%
75%
90%
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Experienced Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.90 - $19.26
(Median)
9
12
14
16
19
MEDIAN: $13.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$26,289 - $50,503  
   
Bonus
$0.00 - $3,006  
Profit Sharing
$197.27 - $5,000  
Commission
$290.87 - $9,781  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,756 - $46,179  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 7,837
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.90 - $19.26  
   
Hourly Tips
$0.00 - $2.46  
Overtime
$10.80 - $29.48  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,006  
   
Commission
$290.87 - $9,781  
Profit Sharing
$197.27 - $5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,756 - $46,179  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 7,837
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Experienced Customer Service Representative (CSR)
Pay Difference By Location
up arrow 19%
up arrow 12%
up arrow 8%
up arrow 5%
up arrow 4%
up arrow 3%
Los Angeles
up arrow 3%
Phoenix
up arrow 1%
National Average
$32,000
up arrow 12%
Larger circles over a city indicate a job is popular in that location.

Skills That Affect Experienced Customer Service Representative (CSR) Salaries

Insurance
up arrow 7%
Customer Relationship Management (CRM)
up arrow 5%
Problem Solving
up arrow 3%
Microsoft Excel
up arrow 2%
Customer Relations
up arrow 1%
Microsoft Office
0%
Data Processing
0%
National Average
$32,000
Customer Service
up arrow 1%
Microsoft Word
up arrow 1%
Data Entry
up arrow 2%
Phone Support
up arrow 2%
Sales
up arrow 2%
Computer Service
up arrow 2%
Typing
up arrow 4%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 1323 votes.
Gender
Female
84%
female alumni
 
Male
16%
male alumni
Common Health Benefits
medical benefits Medical: 74% dental benefits Dental: 62%
vision benefits Vision: 48% employee benefits None: 23%
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