Experienced Customer Service Representative (CSR) Salary

The average wage for an Experienced Customer Service Representative (CSR) is $14.29 per hour.

$27,090 - $50,694
(Median)
$27K
$37K
$51K
MEDIAN: $37,181
10%
50%
90%

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$10.02 - $19.59
(Median)
$10
$14
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$27,090 - $50,694  
   
Bonus
$0.00 - $2,603  
Profit Sharing
$196.78 - $4,027  
Commission
$241.61 - $10,137  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,066 - $46,154  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 2,240
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.02 - $19.59  
   
Hourly Tips
$0.49  
Overtime
$11.09 - $29.86  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,603  
   
Commission
$241.61 - $10,137  
Profit Sharing
$196.78 - $4,027  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,066 - $46,154  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 5,377
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Pay Difference by Location

National Average: $31,910

Larger city markers indicate a job is popular in that location.
United States (change)

Find Out Exactly What You Should Be Paid

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Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 9%

Insurance
up arrow 7%

Problem Solving
up arrow 3%

Microsoft Excel
up arrow 3%

Customer Relations
up arrow 1%

Microsoft Office
0%

Office Administration
0%

National Average
$32,000

Customer Service
up arrow 1%

Phone Support
up arrow 1%

Computer Service
up arrow 1%

Data Entry
up arrow 2%

Microsoft Word
up arrow 2%

Typing
up arrow 3%

Sales
up arrow 3%

Call Center
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1258 votes.

Gender

Female
83 %
Male
17 %

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 63%
medical benefits
Vision: 50%
dental benefits
None: 23%
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