Experienced Customer Service Representative (CSR) Salary

The average wage for an Experienced Customer Service Representative (CSR) is $14.08 per hour.

$26,732 - $50,387
(Median)
$27K
$36K
$50K
MEDIAN: $36,403
10%
50%
90%

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$9.98 - $19.40
(Median)
$10
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$26,732 - $50,387  
   
Bonus
$0.00 - $2,584  
Profit Sharing
$163.41 - $4,041  
Commission
$212.50 - $11,478  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,969 - $45,739  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 2,180
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.98 - $19.40  
   
Hourly Tips
$0.00 - $2.54  
Overtime
$10.94 - $29.69  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,584  
   
Commission
$212.50 - $11,478  
Profit Sharing
$163.41 - $4,041  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,969 - $45,739  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 5,052

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Pay Difference by Location

United States (change)

Skills That Affect Experienced Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 8%

Insurance
up arrow 7%

Problem Solving
up arrow 4%

Customer Relations
up arrow 1%

Microsoft Office
up arrow 1%

Microsoft Excel
up arrow 1%

National Average
$32,000

Customer Service
up arrow 1%

Phone Support
up arrow 1%

Computer Service
up arrow 1%

Office Administration
up arrow 1%

Data Entry
up arrow 2%

Microsoft Word
up arrow 2%

Typing
up arrow 3%

Sales
up arrow 3%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1286 votes.

Gender

Female
83 %
Male
17 %

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 63%
vision benefits Vision: 49% employee benefits None: 23%