Customer Service Representative (CSR) in Madison, Wisconsin Salary

The average pay for a Customer Service Representative (CSR) in Madison, Wisconsin is $14.10 per hour.

$35,976 - $40,001
$39K
MEDIAN: $38,585
50%

Add this chart to your site: 640px    300px

$10.00 - $18.13
$10
$14
$18
MEDIAN: $14.10
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$38,585  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,433 - $39,985  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 8
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$10.00 - $18.13  
   
Overtime
$20.62  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,433 - $39,985  
   
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 24

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Madison, Wisconsin

Dane County, Wisconsin
248,956
Male:
122,596 (49.2%)
Female:
126,360 (50.8%)
Madison is the capital of the U.S. state of Wisconsin and the county seat of Dane County. As of July 1, 2015, Madison's estimated population of 248,951 made it the second largest city in Wisconsin, after Milwaukee, and the 84th largest in the United States. The city forms the core of the United States Census Bureau's Madison Metropolitan Statistical Area, which includes Dane County and neighboring Iowa, Green, and Columbia counties. The Madison Metropolitan Statistical Area's 2010 population was 568,593. Madison is one of only 5 platinum level bike cities in the US. Madison's origins begin in 1829, when former federal judge James Duane Doty purchased over a thousand acres (4 km²) of swamp and forest land on the isthmus between Lakes Mendota and Monona, with the intention of building a city in the Four Lakes region. When the Wisconsin Territory was created in 1836 the territorial legislature convened in Belmont, Wisconsin....
Madison:
$57,690
Wisconsin:
$55,638
$981
Madison:
$222,800
Wisconsin:
$168,300
3.5%

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a neutral trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 17 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 6 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $32,000 based on 8 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
53 %
Male
47 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
Less than 1 year
9%
1-4 years
47%
5-9 years
9%
10-19 years
22%
20 years or more
13%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▼0%

National Average
$35,000

Late-Career
▼1%

Experienced
▼8%

Mid-Career
▼15%

Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
▲4%

Data Entry
▲3%

Customer Service
▲1%

Customer Relationship Management (CRM)
▲1%

Call center operations
▼0%

National Average
$35,000

Customer Relations
▼8%

Call Center
▼21%

Computer Service
▼30%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
9%
1-4 years
47%
5-9 years
9%
10-19 years
22%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 55%
vision benefits
Vision: 36%
no benefits
None: 32%
ADVERTISEMENT