Customer Service Representative (CSR) in Madison, Wisconsin Salary

The average pay for a Customer Service Representative (CSR) in Madison, Wisconsin is $14.10 per hour.

$10.00 - $18.00
$10
$14
$18
MEDIAN: $14.10
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.00 - $18.00  
   
Overtime
$21.05  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,084 - $40,411  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 24
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About Madison, Wisconsin

Dane County, Wisconsin
248,956
Male:
122,596 (49.2%)
Female:
126,360 (50.8%)
Madison is the capital of the U.S. state of Wisconsin and the county seat of Dane County. As of July 1, 2015, Madison's estimated population of 248,951 made it the second largest city in Wisconsin, after Milwaukee, and the 84th largest in the United States. The city forms the core of the United States Census Bureau's Madison Metropolitan Statistical Area, which includes Dane County and neighboring Iowa, Green, and Columbia counties. The Madison Metropolitan Statistical Area's 2010 population was 568,593. Madison is one of only 5 platinum level bike cities in the US. Madison's origins begin in 1829, when former federal judge James Duane Doty purchased over a thousand acres (4 km²) of swamp and forest land on the isthmus between Lakes Mendota and Monona, with the intention of building a city in the Four Lakes region. When the Wisconsin Territory was created in 1836 the territorial legislature convened in Belmont, Wisconsin....
Madison:
$57,690
Wisconsin:
$55,638
$981
Madison:
$222,800
Wisconsin:
$168,300
3.5%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
67 %
Male
33 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
Less than 1 year
7%
1-4 years
48%
5-9 years
11%
10-19 years
22%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲1%

Late-Career
▼0%

National Average
$35,000

Experienced
▼7%

Mid-Career
▼14%

Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
▲5%

Data Entry
▲4%

Customer Service
▲2%

Customer Relationship Management (CRM)
▲2%

Call center operations
▲1%

National Average
$35,000

Customer Relations
▼7%

Call Center
▼21%

Computer Service
▼30%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
7%
1-4 years
48%
5-9 years
11%
10-19 years
22%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 47%
vision benefits
Vision: 26%
dental benefits
None: 37%
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