Customer Service Representative (CSR) in Lansing, Michigan Salary

A Customer Service Representative (CSR) in Lansing, Michigan earns an average wage of $12.22 per hour. A skill in Data Entry is associated with high pay for this job.

$26,400 - $36,532
$34K
MEDIAN: $34,392
50%

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$8.82 - $16.85
$8
$12
$17
MEDIAN: $12.22
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$34,392  
   
Bonus
$600  
Commission
$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,513 - $35,693  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 5
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$6$12$18
Hourly Rate
$8.82 - $16.85  
   
Overtime
$13.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Bonus
$600  
   
Commission
$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,513 - $35,693  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 18

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About Lansing, Michigan

Ingham County, Michigan
114,110
Male:
54,333 (47.6%)
Female:
59,777 (52.4%)
Lansing /ˈlænsɪŋ/ is the capital of the US state of Michigan. It is located mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2010 Census placed the city's population at 114,297, making it the fifth largest city in Michigan. The population of its Metropolitan Statistical Area (MSA) was 464,036, while the even larger Combined Statistical Area (CSA) population, which includes Shiawassee County, was 534,684. It was named the new state capital of Michigan in 1847, ten years after its admittance as a state. The Lansing Metropolitan Area, colloquially referred to as "Mid-Michigan", is an important center for educational, cultural, governmental, commercial, and industrial functions. The area is home to two medical schools, one veterinary school, two nursing schools, two law schools—including Western Michigan University and Michigan State University—a Big Ten Conference university (Michigan State), the Michigan State Capitol,...
Lansing:
$37,426
Michigan:
$51,084
$738
Lansing:
$75,800
Michigan:
$137,500
5.5%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $25,000 based on 15 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 13 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 16 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $32,000 based on 10 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
50 %
Male
50 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
13%
1-4 years
43%
5-9 years
13%
10-19 years
4%
20 years or more
26%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲12%

Experienced
▲4%

Mid-Career
▲1%

National Average
$29,000

▼13%

Skills That Affect Customer Service Representative (CSR) Salaries

Data Entry
▲15%

Customer Service
▼0%

National Average
$29,000

Customer Relations
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
13%
1-4 years
43%
5-9 years
13%
10-19 years
4%
20 years or more
26%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 77%
vision benefits
Vision: 69%
no benefits
None: 15%