Customer Service Representative (CSR) in Fresno, California Salary

The average wage for a Customer Service Representative (CSR) in Fresno, California is $11.70 per hour.

$30,201 - $59,598
$30K
$34K
$60K
MEDIAN: $34,435
10%
50%
90%

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$9.06 - $20.00
$9
$12
$20
MEDIAN: $11.70
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,201 - $59,598  
   
Bonus
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,045 - $51,666  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 10
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$9.06 - $20.00  
   
Overtime
$14.79 - $36.93  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$1,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,045 - $51,666  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 39

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United States (change)

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About Fresno, California

Fresno County, California
520,072
Male:
256,130 (49.2%)
Female:
263,942 (50.8%)
Fresno (/ˈfrɛznoʊ/ FREZ-no), the county seat of Fresno County, is a city in the U.S. state of California. As of 2016, the city's population was 520,000, making it the fifth-largest city in California, the largest inland city in California and the 34th-largest in the nation. Fresno is in the center of the San Joaquin Valley and is the largest city in the Central Valley, which contains the San Joaquin Valley. It is approximately 220 miles (350 km) northwest of Los Angeles, 170 miles (270 km) south of the state capital, Sacramento, or 185 miles (300 km) south of San Francisco. The name Fresno means "ash tree" in Spanish, and an ash leaf is featured on the city's flag. The original inhabitants of the San Joaquin Valley region were the Yokuts people, who engaged in trading with other Californian tribes of Native Americans including coastal peoples such as the Chumash of the Central California coast,...
Fresno:
$43,494
California:
$64,500
$910
Fresno:
$203,700
California:
$449,100
6.7%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a negative trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 29 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $40,000 based on 10 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $32,000 based on 9 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $28,000 based on 6 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
8%
1-4 years
45%
5-9 years
20%
10-19 years
14%
20 years or more
12%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲32%

Experienced
▲7%

National Average
$30,000

▼3%

Late-Career
▼8%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
▲9%

Spanish Language
▲9%

Computer Service
▲6%

National Average
$30,000

Data Processing
▼1%

Typing
▼7%

Microsoft Word
▼7%

Customer Relations
▼12%

Microsoft Office
▼12%


Call Center
▼17%

Problem Solving
▼20%

Sales
▼20%

Data Entry
▼23%

Call center operations
▼28%

Phone Support
▼31%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
8%
1-4 years
45%
5-9 years
20%
10-19 years
14%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 43%
vision benefits
Vision: 36%
no benefits
None: 39%
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