Customer Service Representative (CSR) in Harrisburg, Pennsylvania Salary

The average pay for a Customer Service Representative (CSR) in Harrisburg, Pennsylvania is $12.84 per hour. A skill in Customer Relations is associated with high pay for this job. For the first five to ten years in this position, pay increases steeply, but any additional experience does not have a big effect on pay.

$29,479 - $39,663
$34K
MEDIAN: $34,000
50%

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$10.00 - $17.52
$10
$13
$18
MEDIAN: $12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$34,000  
   
Bonus
$1,690  
Commission
$575  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,307 - $39,149  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 6
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$10.00 - $17.52  
   
Overtime
$18.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$1,690  
   
Commission
$575  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,307 - $39,149  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 34

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About Harrisburg, Pennsylvania

Dauphin County, Pennsylvania
49,297
Male:
23,034 (46.7%)
Female:
26,263 (53.3%)
Harrisburg (Pennsylvania German: Harrisbarig) is the capital city of the U.S. state of Pennsylvania and the county seat of Dauphin County. With a population of 49,673, it is the tenth-largest city in the U.S. state of Pennsylvania. It lies on the east bank of the Susquehanna River, 117 miles (188 km) north of Washington, D.C. and 170 miles (270 km) west of New York City. The Harrisburg-York-Lebanon, PA Combined Statistical Area is made up of six counties in south central Pennsylvania. As of the 2010 United States Census the CSA had a population total of 1,219,422, and ranked 3rd most populous in the state of Pennsylvania, after Philadelphia and Pittsburgh and 43rd most populous in the United States. Harrisburg played a notable role in American history during the Westward Migration, the American Civil War, and the Industrial Revolution. During part of the 19th century, the building of the Pennsylvania Canal and later the Pennsylvania...
Harrisburg:
$32,476
Pennsylvania:
$53,115
$769
Harrisburg:
$84,100
Pennsylvania:
$164,900
10.4%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
5%
1-4 years
48%
5-9 years
25%
10-19 years
8%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 18%

Mid-Career
up arrow 16%

Experienced
up arrow 13%

National Average
$28,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
up arrow 14%

Call Center
up arrow 2%

Customer Service
up arrow 2%

Computer Service
0%

National Average
$28,000

Microsoft Excel
up arrow 2%

Call center operations
up arrow 4%

Phone Support
up arrow 5%

Data Processing
up arrow 5%

Problem Solving
up arrow 7%

Data Entry
up arrow 7%

Microsoft Word
up arrow 7%

Sales
up arrow 7%

Windows Operating System General Use
up arrow 9%

Microsoft Office
up arrow 11%

Typing
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
5%
1-4 years
48%
5-9 years
25%
10-19 years
8%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 53%
vision benefits
Vision: 43%
dental benefits
None: 40%
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