Customer Service Representative (CSR) Salary in Dayton, Ohio

Customer Service Representatives in Dayton, Ohio can expect wages of $12.41 per hour on average. Not all workers are lucky enough to have benefits; in fact, roughly a fourth are without coverage. Medical insurance is claimed by a fair number and dental insurance is reported by a majority. Most Customer Service Representatives in Dayton survey respondents are women (74 percent). The majority of individuals in this role claim moderate levels of job satisfaction. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$19,933 - $39,152
(Median)
$20K
$31K
$39K
MEDIAN: $31,247
10%
50%
90%

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$9.80 - $16.11
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,933 - $39,152  
   
Bonus
$0.00 - $2,051  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,370 - $38,161  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 23
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.80 - $16.11  
   
Overtime
$4.07 - $21.52  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $2,051  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,370 - $38,161  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 41

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Pay by Experience Level for Customer Service Representative (CSR) in Dayton, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average inexperienced worker earns $29K. It's worth noting that someone who has worked for five to 10 years can expect a smaller median salary of $26K. Customer Service Representatives in Dayton, Ohio see a median salary of $28K after reaching one to two decades on the job. Dayton Customer Service Representatives who have spent more than 20 years on the job report earning a significantly higher median of $31K.

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Experience Affects Customer Service Representative (CSR) in Dayton, Ohio Salaries

Late-Career
up arrow 8%

Entry-Level
up arrow 1%

National Average
$28,000

Experienced
up arrow 2%

Mid-Career
up arrow 9%

Skills That Affect Customer Service Representative (CSR) in Dayton, Ohio Salaries

Phone Support
up arrow 12%

Computer Service
up arrow 10%

Customer Relations
up arrow 1%

National Average
$28,000

Call Center
up arrow 2%

Problem Solving
up arrow 3%

Customer Service
up arrow 9%

Data Entry
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
6%
1-4 years
28%
5-9 years
28%
10-19 years
20%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 59%
vision benefits Vision: 49% employee benefits None: 24%