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Customer Service Representative (CSR) Salary in Dayton, Ohio

For Customer Service Representatives in Dayton, hourly average wages total $12.35 per hour. For the most part, people in this position report moderate levels of job satisfaction. Most Dayton Customer Service Representatives survey respondents are women (77 percent). Nearly one in four of professionals in this line of work do not receive benefits; however, a strong majority report medical coverage and the larger part claim dental coverage as well. This report is based on answers to PayScale's salary questionnaire.

$19,869 - $39,335
(Median)
$20K
$32K
$39K
MEDIAN: $31,623
10%
50%
90%

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$9.78 - $16.08
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,869 - $39,335  
   
Bonus
$0.00 - $2,051  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,321 - $38,161  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 22
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.78 - $16.08  
   
Overtime
$4.07 - $21.52  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $2,051  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,321 - $38,161  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 42

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Pay by Experience Level for Customer Service Representative (CSR) in Dayton, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average inexperienced worker earns $29K. It's worth noting that someone who has worked for five to 10 years can expect a smaller median salary of $26K. After working for 10 to 20 years, Customer Service Representatives in Dayton make a median salary of $28K. Average wages for folks with more than 20 years of experience come out to around $31K.

United States (change)

Experience Affects Customer Service Representative (CSR) in Dayton, Ohio Salaries

Late-Career
up arrow 8%

Entry-Level
up arrow 1%

National Average
$28,000

Experienced
up arrow 2%

Mid-Career
up arrow 10%

Skills That Affect Customer Service Representative (CSR) in Dayton, Ohio Salaries

Phone Support
up arrow 12%

Computer Service
up arrow 10%

National Average
$28,000

Call Center
up arrow 3%

Problem Solving
up arrow 3%

Customer Relations
up arrow 5%

Customer Service
up arrow 8%

Data Entry
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
6%
1-4 years
30%
5-9 years
27%
10-19 years
20%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 59%
vision benefits Vision: 49% employee benefits None: 24%
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