Customer Service Representative (CSR) Salary in Dayton, Ohio

Median pay for Customer Service Representatives in Dayton, Ohio is around $12.24 per hour. Not all workers are lucky enough to have benefits; in fact, slightly more than a fifth are without coverage. Medical insurance is claimed by a fair number and dental insurance is reported by more than half. For the most part, people in this position report moderate levels of job satisfaction. Female Customer Service Representatives in Dayton make up most of the survey respondents at 76 percent. This report is based on responses to the PayScale salary survey.

$20,426 - $39,335
(Median)
$20K
$33K
$39K
MEDIAN: $32,593
10%
50%
90%

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$9.80 - $15.84
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$20,426 - $39,335  
   
Bonus
$0.00 - $2,051  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,550 - $37,461  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 22
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$9.80 - $15.84  
   
Overtime
$4.00 - $21.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $2,051  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,550 - $37,461  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 43
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Pay by Experience Level for Customer Service Representative (CSR) in Dayton, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries for inexperienced workers average out to $29K, and those with five to 10 years' experience report a lower median of $25K. Customer Service Representatives in Dayton, Ohio with one to two decades of relevant experience report an average salary of approximately $28K. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $31K, which is substantially larger than the medians reported by folks with fewer years on their resumes.

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Experience Affects Customer Service Representative (CSR) in Dayton, Ohio Salaries

Late-Career
up arrow 10%

Entry-Level
up arrow 2%

Experienced
up arrow 1%

National Average
$28,000

Mid-Career
up arrow 12%

Skills That Affect Customer Service Representative (CSR) in Dayton, Ohio Salaries

Phone Support
up arrow 13%

Computer Service
up arrow 10%

Customer Relations
up arrow 3%

Problem Solving
up arrow 1%

National Average
$28,000

Call Center
up arrow 2%

Customer Service
up arrow 7%

Data Entry
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
6%
1-4 years
31%
5-9 years
23%
10-19 years
25%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 63%
vision benefits Vision: 52% employee benefits None: 23%
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