Customer Service Representative (CSR) Salary in Dayton, Ohio

Median pay for Customer Service Representatives in Dayton, Ohio is around $12.22 per hour. While approximately one in five report receiving no health benefits, a fair number do receive medical coverage, and more than half have dental, as well. Most Customer Service Representatives in Dayton survey respondents are women (75 percent). Job satisfaction is considered about average by most people in this profession. This report is based on responses to the PayScale salary survey.

$22,301 - $39,529

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$9.81 - $15.80

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$22,301 - $39,529  
   
Bonus
$0.00 - $2,051  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,835 - $37,461  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 21
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.81 - $15.80  
   
Overtime
$4.00 - $21.90  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$0.00 - $2,051  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,835 - $37,461  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 44
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Pay by Experience Level for Customer Service Representative (CSR) in Dayton, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Folks with fewer than five years of experience take home $29K on average. Interestingly, those who have worked for five to 10 years report receiving a smaller median salary of $25K. After working for 10 to 20 years, Customer Service Representatives in Dayton make a median salary of $28K. Average wages for folks with more than 20 years of experience come out to around $31K.

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Experience Affects Customer Service Representative (CSR) in Dayton, Ohio Salaries

Late-Career
up arrow 9%

Entry-Level
up arrow 4%

Experienced
up arrow 1%

National Average
$28,000

Mid-Career
up arrow 12%

Skills That Affect Customer Service Representative (CSR) in Dayton, Ohio Salaries

Phone Support
up arrow 13%

Computer Service
up arrow 10%

Customer Relations
up arrow 3%

Problem Solving
up arrow 1%

National Average
$28,000

Call Center
up arrow 2%

Customer Service
up arrow 7%

Data Entry
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
6%
1-4 years
29%
5-9 years
23%
10-19 years
25%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 64%
vision benefits Vision: 53% employee benefits None: 21%
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