The average pay for a Mid-Career Customer Service Representative (CSR) in New York, New York is $15.53 per hour.

$27,148 - $64,783
$27K
$40K
$65K
MEDIAN: $40,394
10%
50%
90%

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$10.64 - $21.08
$11
$16
$21
MEDIAN: $15.53
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$27,148 - $64,783  
   
Bonus
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,155 - $53,456  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 25
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.64 - $21.08  
   
Overtime
$23.78  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,155 - $53,456  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 42

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About New York, New York

Kings County, New York
8,550,405
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York, NY:
$55,752
New York:
$60,850
$1,317
New York, NY:
$538,300
New York:
$293,500
4.7%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
53 %
Male
47 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.
074
5-9 years
75%
10-19 years
25%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
up arrow 7%

Computer Service
up arrow 7%

Customer Relationship Management (CRM)
up arrow 2%

Call center operations
0%

National Average
$35,000

Customer Service
up arrow 2%

Typing
up arrow 3%

Problem Solving
up arrow 6%

Call Center
up arrow 10%

Microsoft Office
up arrow 10%

Data Entry
up arrow 11%

Phone Support
up arrow 14%

Microsoft Word
up arrow 14%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.

Gender

Female
53 %
Male
47 %

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 53%
vision benefits
Vision: 42%
dental benefits
None: 31%
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