What is it like working as a Customer Service Representative (CSR) at Xerox Corporation?
Customer Service Representative (CSR) in Olympia:
Pros: It puts food on the table. The job has both a relaxed atmosphere and a hardcore atmosphere. It is high-security and in some ways it is good as it could get. The facilities are clean, and the right people get put higher into the company.
Cons: Least enjoyed of all is that the company moves slowly to fill critical positions within the company as they arise. The financial and contract goals are so tight that management sometimes puts pressure on us but can't give us all the details. I wish that I could be of use to the company in a way that I've already gotten certification and work experience for.