Customer Service Representative (CSR) with Problem Solving Skills in Columbus, Ohio Salary

The average rate for a Customer Service Representative (CSR) with Problem Solving skills in Columbus, Ohio is $12.50 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$26,963 - $43,200
$34K
MEDIAN: $33,600
50%

Add this chart to your site: 640px    300px

$9.62 - $17.13
$9
$12
$17
MEDIAN: $12.50
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$33,600  
   
Bonus
$850  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,916 - $40,463  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 5
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.62 - $17.13  
   
Overtime
$18.92  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$850  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,916 - $40,463  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 35

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Columbus, Ohio

Franklin County, Ohio
849,067
Male:
413,981 (48.8%)
Female:
435,086 (51.2%)
Columbus (/kəˈlʌmbəs/; kə-LUM-bəs) is the capital and largest city of the U.S. state of Ohio. It is the 15th largest city in the United States, with a population of 850,106 (2015 estimate). It is the core city of the Columbus, OH Metropolitan Statistical Area (MSA), which encompasses a ten county area. It is Ohio's third largest metropolitan area, behind Cleveland and Cincinnati. Under the Combined Statistical Area (CSA) model, the Columbus, OH Metropolitan Statistical Area was the 25th largest in the United States. According to the U.S. Census Bureau, the Columbus-Marion-Zanesville, OH Combined Statistical Area (which also includes Marion, Chillicothe, and Mount Vernon) has a population of 2,424,831, making it the second largest metropolitan area in Ohio behind Cleveland. It is also the fourth most populous state capital in the United States, and the third largest city in the Midwestern United States. Columbus is the county seat of Franklin County. The city...
Columbus:
$47,401
Ohio:
$51,075
$871
Columbus:
$137,100
Ohio:
$136,400
4.6%

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 18 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $28,000 based on 13 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 13 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $30,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
85 %
Male
15 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
8%
1-4 years
28%
5-9 years
25%
10-19 years
28%
20 years or more
13%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲6%

Late-Career
▲5%

National Average
$28,000

Mid-Career
▼2%

Entry-Level
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
8%
1-4 years
28%
5-9 years
25%
10-19 years
28%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 56%
vision benefits
Vision: 47%
no benefits
None: 44%