Customer Service Representative (CSR) in Portland, Oregon Salary

The average pay for a Customer Service Representative (CSR) in Portland, Oregon is $13.94 per hour. People in this job generally don't have more than 20 years' experience.

$24,468 - $45,567
$24K
$39K
$46K
MEDIAN: $38,549
10%
50%
90%

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$10.33 - $18.39
$10
$14
$18
MEDIAN: $14.04
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,468 - $45,567  
   
Bonus
$2,000  
Profit Sharing
$2,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,392 - $44,855  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 25
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$10.33 - $18.39  
   
Overtime
$16.41 - $23.36  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$2,000  
   
Profit Sharing
$2,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,392 - $44,855  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 77

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United States (change)

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About Portland, Oregon

Multnomah County, Oregon
632,187
Male:
313,516 (49.6%)
Female:
318,671 (50.4%)
Portland (/ˈpɔːrtlənd/) is the largest city in the U.S. state of Oregon and the seat of Multnomah County. It is located in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia Rivers. The city covers 145 square miles (380 square kilometers) and had an estimated population of 632,309 in 2015, making it the 26th most populous city in the United States. Approximately 2,389,228 people live in the Portland metropolitan statistical area (MSA), the 23rd most populous MSA in the United States. Its Combined Statistical Area (CSA) ranks 17th with a population of 3,022,178. Roughly 60% of Oregon's population resides within the Portland metropolitan area. Named after the city on the coast of Maine, the Oregon settlement began to be populated in the 1830s near the end of the Oregon Trail. Its water access provided convenient transportation of goods, and the timber industry was a...
Portland:
$60,892
Oregon:
$54,148
$1,047
Portland:
$348,300
Oregon:
$264,100
4.5%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 55 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 35 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 28 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 7 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.
Less than 1 year
7%
1-4 years
36%
5-9 years
26%
10-19 years
23%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲20%

▲7%

National Average
$31,000

▼3%

▼5%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲7%

Data Processing
▲5%



▲1%

National Average
$31,000

Customer Service
▼1%

Data Entry
▼1%

Office Administration
▼1%

Microsoft Office
▼1%


Typing
▼3%



Sales
▼5%

Microsoft Excel
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
7%
1-4 years
36%
5-9 years
26%
10-19 years
23%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 58%
vision benefits
Vision: 38%
no benefits
None: 28%
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