A Customer Service Representative (CSR) in Oakland, California earns an average wage of $14.94 per hour. The highest paying skills associated with this job are Microsoft Office, Call center operations, and Customer Relations.

$39,305 - $50,868
$42K
MEDIAN: $42,249
50%

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$10.00 - $27.74
$10
$15
$28
MEDIAN: $14.94
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$42,249  
   
Bonus
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,705 - $59,454  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 6
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.00 - $27.74  
   
Overtime
$23.27  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$800  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,705 - $59,454  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 19

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United States (change)

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About Oakland, California

Alameda County, California
419,278
Male:
203,827 (48.6%)
Female:
215,451 (51.4%)
Oakland /ˈoʊklənd/ is the largest city and the county seat of Alameda County, California, United States. A major West Coast port city, Oakland is the largest city in the East Bay region of the San Francisco Bay Area, the third largest city overall in the San Francisco Bay Area, the eighth largest city in California, and the 45th largest city in the United States, with a population of 419,267 as of 2015. It serves as a trade center for the San Francisco Bay Area; its Port of Oakland is the busiest port in the San Francisco Bay, the entirety of Northern California, and the fifth busiest in the United States. The city is located six miles (9.7 km) east of San Francisco. Oakland was incorporated in 1852. Oakland's territory covers what was once a mosaic of California coastal terrace prairie, oak woodland, and north coastal scrub. Its land served as a rich...
Oakland:
$58,807
California:
$64,500
$1,240
Oakland:
$557,000
California:
$449,100
4.8%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
60 %
Male
40 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
052
Less than 1 year
8%
1-4 years
52%
5-9 years
16%
10-19 years
16%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
up arrow 28%

Call center operations
up arrow 15%

Customer Relations
up arrow 12%

Data Entry
up arrow 3%

Sales
up arrow 1%

National Average
$33,000

Customer Service
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
8%
1-4 years
52%
5-9 years
16%
10-19 years
16%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 50%
vision benefits
Vision: 31%
dental benefits
None: 31%
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