Customer Service Representative (CSR) with Customer Service Metrics Skills Salary

The average wage for a Customer Service Representative (CSR) with Customer Service Metrics skills is $14.25 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this career.

$27,879 - $50,845
$28K
$38K
$51K
MEDIAN: $38,232
10%
50%
90%

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$9.88 - $19.51
$9
$14
$20
MEDIAN: $14.25
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$27,879 - $50,845  
   
Bonus
$484.01 - $5,095  
Profit Sharing
$-0.50 - $4,966  
Commission
$300.00 - $6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,313 - $46,652  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 173
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.88 - $19.51  
   
Hourly Tips
$2.00  
Overtime
$14.88 - $31.99  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$484.01 - $5,095  
   
Commission
$300.00 - $6,000  
Profit Sharing
$-0.50 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,313 - $46,652  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 562

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 163 votes.
Less than 1 year
2%
1-4 years
36%
5-9 years
25%
10-19 years
27%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲15%

▲7%

National Average
$32,000

Mid-Career
▼2%

▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 163 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
25%
10-19 years
27%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 73%
vision benefits
Vision: 65%
dental benefits
None: 21%
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