Customer Service Representative (CSR) with Customer Service Metrics Skills Salary

The average wage for a Customer Service Representative (CSR) with Customer Service Metrics skills is $14.25 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this career.

$28,034 - $50,926
$28K
$38K
$51K
MEDIAN: $38,278
10%
50%
90%

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$9.94 - $19.94
$9
$14
$20
MEDIAN: $14.44
10%
50%
90%

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$0$50K
Salary $28,034 - $50,926
Bonus $388.08 - $5,096
Profit Sharing $2.50 - $5,000
Commission $297.99 - $5,960
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,552 - $47,496
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 209
Hourly Data $0$31
Hourly Rate $9.94 - $19.94
Hourly Tips $2.00
Overtime $14.85 - $31.63
Annual Data $0$47K
Bonus $388.08 - $5,096
Commission $297.99 - $5,960
Profit Sharing $2.50 - $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,552 - $47,496
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 635

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Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 342 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 262 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 237 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 72 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 197 votes.
Less than 1 year
2%
1-4 years
35%
5-9 years
24%
10-19 years
28%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲14%

▲6%

National Average
$33,000

Mid-Career
▼2%

▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 197 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
24%
10-19 years
28%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 73%
vision benefits
Vision: 65%
no benefits
None: 20%
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