Mid-Career Customer Service Representative (CSR) in Baltimore, Maryland Salary

A Mid-Career Customer Service Representative (CSR) in Baltimore, Maryland earns an average wage of $13.76 per hour. A skill in Problem Solving is associated with high pay for this job.

$28,984 - $43,000
(Median)
$
$31K
$
MEDIAN: $31,100
50%

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$9.50 - $15.37
(Median)
$9
$14
$15
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$31,100  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,176 - $38,237  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.50 - $15.37  
   
Overtime
$19.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,176 - $38,237  
   
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 19
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Customer Service Representative (CSR) Job Listings

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Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
up arrow 14%

Customer Service
up arrow 2%

Call Center
up arrow 1%

Call center operations
up arrow 1%

Microsoft Word
up arrow 1%

National Average
$30,000

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 4 votes.

Gender

Female
63 %
Male
38 %

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 80%
medical benefits
Vision: 60%
dental benefits
None: 20%
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