Customer Service Representative (CSR) in Greensboro, North Carolina Salary

The average pay for a Customer Service Representative (CSR) in Greensboro, North Carolina is $13.05 per hour. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

$21,305 - $45,983
$21K
$34K
$46K
MEDIAN: $33,857
10%
50%
90%

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$9.89 - $16.72
$9
$13
$17
MEDIAN: $12.90
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$21,305 - $45,983  
   
Bonus
$1,500  
Commission
$1,450  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,778 - $37,005  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 17
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.89 - $16.72  
   
Overtime
$14.04 - $31.79  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,500  
   
Commission
$1,450  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,778 - $37,005  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 59

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About Greensboro, North Carolina

Guilford County, North Carolina
285,344
Male:
132,251 (46.3%)
Female:
153,093 (53.7%)
Greensboro (/ˈɡriːnzbʌroʊ/) (formerly Greensborough) is a city in the U.S. state of North Carolina. It is the third-largest city by population in North Carolina and the county seat and largest city in Guilford County and the surrounding Piedmont Triad metropolitan region. According to the 2012 U.S. Census Estimate, Greensboro's population is 277,080. Three major interstate highways (Interstate 85, Interstate 40 and Interstate 73) in the Piedmont region of central North Carolina were built to intersect at this city. In 1808, Greensborough (the spelling before 1895) was planned around a central courthouse square to succeed Guilford Court House as the county seat. This county courts were thus placed closer to the geographical center of the county, a location more easily reached at the time by the majority of the county's citizens, who depended on horse and foot for travel. In 2003, the previous Greensboro – Winston-Salem – High Point metropolitan statistical area (MSA)...
Greensboro:
$44,934
North Carolina:
$47,830
$801
Greensboro:
$148,200
North Carolina:
$160,100
3.2%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $26,000 based on 31 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 25 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 23 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $30,000 based on 10 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.
Less than 1 year
7%
1-4 years
33%
5-9 years
24%
10-19 years
21%
20 years or more
16%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲16%

▲10%

Late-Career
▲7%

National Average
$28,000

▼7%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
▲8%

Customer Relationship Management (CRM)
▲8%

Phone Support
▲7%

Sales
▲7%

Spanish Language
▲7%

Microsoft Office
▲5%




National Average
$28,000

▼1%

Computer Service
▼1%

Microsoft Excel
▼1%

Microsoft Word
▼2%

Call Center
▼5%

▼11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
7%
1-4 years
33%
5-9 years
24%
10-19 years
21%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 66%
vision benefits
Vision: 62%
no benefits
None: 23%
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