The average pay for a Customer Service Representative (CSR) at Allstate is $12.77 per hour.

$29,479 - $36,000
(Median)
$
$32K
$
MEDIAN: $31,861
50%

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$9.03 - $17.00
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$31,862  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,010 - $36,827  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.03 - $17.00  
   
Overtime
$18.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,010 - $36,827  
   
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 19
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Customer Service Representative (CSR) Job Listings

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Allstate Reviews

What is it like working as a Customer Service Representative (CSR) at Allstate?

Customer Service Representative (CSR) in 21804:
"Over worked and underpaid."
Pros: I love my job. I love the office work and hours. I feel great about what I do.
Cons: I work more than others. I'm always there. I do more work than the office manager and she makes double of what I make.

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Skills That Affect Customer Service Representative (CSR) Salaries

Office Administration
up arrow 8%

Customer Service
up arrow 1%

National Average
$29,000

Problem Solving
up arrow 6%

Phone Support
up arrow 6%

Insurance
up arrow 13%

Data Entry
up arrow 17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
4%
1-4 years
73%
5-9 years
8%
10-19 years
8%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 38%
dental benefits
Dental: 25%
medical benefits
Vision: 21%
dental benefits
None: 63%
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