Customer Service Representative (CSR) in Ontario, California Salary

A Customer Service Representative (CSR) in Ontario, California earns an average wage of $14.47 per hour. Pay for this job does not change much between less experienced and more experienced workers. Most people with this job move on to other positions after 20 years in this career.

$10.11 - $19.44
$10
$14
$19
MEDIAN: $14.47
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.11 - $19.44  
   
Overtime
$23.98  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$850  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,828 - $49,805  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 27

Find Out Exactly What You Should Be Paid

United States (change)

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About Ontario, California

San Bernardino County, California
171,200
Male:
85,059 (49.7%)
Female:
86,141 (50.3%)
Ontario is a city located in southwestern San Bernardino County, California, United States, 35 miles (56 km) east of downtown Los Angeles. Located in the western part of the Inland Empire region, it lies just east of the Los Angeles county line and is part of the Greater Los Angeles Area. As of the 2010 Census, the city had a population of 163,924, up from 158,007 at the 2000 census, making it the county's fourth most populous city after San Bernardino, Fontana, and Rancho Cucamonga. The city is home to the Ontario International Airport, which is the 15th busiest airport in the United States by cargo carried. Ontario handles the mass of freight traffic between the ports of Los Angeles and Long Beach and the rest of the country. It is also the home of Ontario Mills and former home of the Ontario Motor Speedway. It takes its name from the Ontario Model...
Ontario:
$57,361
California:
$64,500
$1,319
Ontario:
$335,700
California:
$449,100
5.2%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
85 %
Male
15 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
3%
1-4 years
39%
5-9 years
32%
10-19 years
19%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲1%

National Average
$32,000

Mid-Career
▼2%

▼6%

Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
▲2%

Microsoft Word
▼0%

National Average
$32,000

Call center operations
▼1%

Spanish Language
▼1%

Customer Service
▼2%

Customer Relations
▼2%

Typing
▼2%

Microsoft Excel
▼4%

Data Entry
▼5%

Phone Support
▼6%

Data Processing
▼6%

Call Center
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
3%
1-4 years
39%
5-9 years
32%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 78%
vision benefits
Vision: 61%
dental benefits
None: 17%
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