Customer Service Representative (CSR) at Time Warner Cable Company Salary

The average rate for a Customer Service Representative (CSR) at Time Warner Cable Company is $13.04 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. The skills that increase pay for this job the most are Microsoft Office and Phone Support.

$11.84 - $18.00
$12
$13
$18
MEDIAN: $13.04
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$11.84 - $18.00  
   
Overtime
$21.16  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$3,600  
   
Commission
$5,855  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,278 - $42,917  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 29
© PayScale, Inc. @ www.payscale.com

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Key Stats for Customer Service Representative (CSR)

Gender

Female
39 %
Male
61 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
Less than 1 year
7%
1-4 years
31%
5-9 years
34%
10-19 years
17%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲13%

▲1%

National Average
$30,000

▼5%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
▲15%

Phone Support
▲13%

Data Entry
▲1%

Call center operations
▼0%

Problem Solving
▼0%

Typing
▼0%

Customer Service Metrics
▼0%

National Average
$30,000


Sales
▼1%

Customer Relations
▼1%

▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
39 %
Male
61 %

Years of Experience

Less than 1 year
7%
1-4 years
31%
5-9 years
34%
10-19 years
17%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 77%
vision benefits
Vision: 69%
dental benefits
None: 12%
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