Customer Service Representative (CSR) at Time Warner Cable Company Salary

The average rate for a Customer Service Representative (CSR) at Time Warner Cable Company is $12.93 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. The skills that increase pay for this job the most are Microsoft Office and Phone Support.

$11.68 - $15.49
(Median)
$12
$13
$15
MEDIAN: $12.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$11.68 - $15.49  
   
Overtime
$21.16  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$3,600  
   
Commission
$5,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,698 - $42,584  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 31
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Experience Affects Customer Service Representative (CSR) Salaries



National Average
$30,000

Experienced
up arrow 4%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
up arrow 16%

Phone Support
up arrow 14%

Data Entry
up arrow 2%

Call center operations
up arrow 1%

Sales
up arrow 1%

Typing
up arrow 1%

Customer Service Metrics
up arrow 1%

Customer Service
0%

Problem Solving
0%

Customer Relations
0%

National Average
$30,000

Call Center
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
42 %
Male
58 %

Years of Experience

Less than 1 year
6%
1-4 years
35%
5-9 years
32%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 79%
medical benefits
Vision: 71%
dental benefits
None: 11%
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