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Customer Service Representative (CSR) Salary with Call Center skills in Chicago, Illinois

The average pay for a Customer Service Representative (CSR) with Call Center skills in Chicago, Illinois is $13.48 per hour. Most people with this job move on to other positions after 20 years in this career.

$27,095 - $55,234
(Median)
$27K
$34K
$55K
MEDIAN: $34,013
10%
50%
90%

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$10.20 - $17.88
(Median)
$10
$13
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$27,095 - $55,234  
   
Bonus
$0.00 - $5,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,612 - $44,868  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 21
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$10.20 - $17.88  
   
Overtime
$13.07 - $26.02  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $5,932  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,612 - $44,868  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 51

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Pay by Experience Level for Customer Service Representative (CSR) with Call Center skills in Chicago, Illinois

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) with Call Center skills in Chicago, Illinois Salaries

Late-Career
up arrow 26%

Experienced
up arrow 12%

National Average
$30,000

Mid-Career
up arrow 4%

Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
1%
1-4 years
35%
5-9 years
22%
10-19 years
33%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 61%
vision benefits Vision: 55% employee benefits None: 24%