Customer Service Representative (CSR) with Call Center Skills in Chicago, Illinois Salary

The average pay for a Customer Service Representative (CSR) with Call Center skills in Chicago, Illinois is $13.62 per hour. Most people with this job move on to other positions after 20 years in this career.

$27,020 - $54,996
(Median)
$27K
$34K
$55K
MEDIAN: $33,926
10%
50%
90%

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$10.16 - $17.70
(Median)
$10
$14
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$27,020 - $54,996  
   
Bonus
$0.00 - $5,960  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,794 - $44,674  
Country: United States | Currency: USD | Updated: 13 Jan 2016 | Individuals Reporting: 30
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.16 - $17.70  
   
Overtime
$10.57 - $26.23  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $5,960  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,794 - $44,674  
Country: United States | Currency: USD | Updated: 13 Jan 2016 | Individuals Reporting: 57
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 26%

Experienced
up arrow 11%

National Average
$31,000

Mid-Career
up arrow 4%

Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
22%
10-19 years
33%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 66%
medical benefits
Vision: 58%
dental benefits
None: 21%
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