Customer Service Representative (CSR) in Wilmington, North Carolina Salary

The average wage for a Customer Service Representative (CSR) in Wilmington, North Carolina is $11.95 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people move on to other jobs if they have more than 10 years' experience in this career.

$8.29 - $15.40
$8
$12
$15
MEDIAN: $11.79
10%
50%
90%

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Hourly Data $0$15
Hourly Rate $8.29 - $15.40
Overtime $15.95
Annual Data $0$32K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,440 - $32,688
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 15

Find Out Exactly What You Should Be Paid

United States (change)

About Wilmington, North Carolina

New Hanover County, North Carolina
115,947
Male:
52,346 (45.1%)
Female:
63,601 (54.9%)
Wilmington is a port city and the county seat of New Hanover County in coastal southeastern North Carolina, United States. The population is 112,067; according to the 2010 Census it is the eighth most populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina, which has a population of 263,429 as of the 2012 Census Estimate. Wilmington was settled by European Americans along the Cape Fear River. Its historic downtown has a one-mile-long Riverwalk, originally developed as a tourist attraction, and in 2014 Wilmington's riverfront was named the "Best American Riverfront" by USA Today. It is minutes away from nearby beaches. The National Trust for Historic Preservation named Wilmington, North Carolina, as one of its 2008 Dozen Distinctive Destinations. City residents live between the river and the ocean, with four nearby...
Wilmington:
$42,232
North Carolina:
$47,830
$893
Wilmington:
$221,200
North Carolina:
$160,100
5.5%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.
Less than 1 year
12%
1-4 years
53%
5-9 years
24%
10-19 years
12%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

National Average
$27,000

Entry-Level
▼3%

Mid-Career
▼3%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲13%

Problem Solving
▲4%

Customer Service
▲2%

National Average
$27,000

Call center operations
▼1%

Customer Relations
▼8%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.

Years of Experience

Less than 1 year
12%
1-4 years
53%
5-9 years
24%
10-19 years
12%

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 64%
vision benefits
Vision: 45%
no benefits
None: 36%
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