The average pay for a Customer Service Representative (CSR) in Sacramento, California is $15.06 per hour. For the first five to ten years in this position, wages increase modestly, but any additional experience does not have a big effect on pay. Skills that are associated with high pay for this job are Customer Relationship Management (CRM) and Customer Relations.

$27,201 - $57,200
$27K
$43K
$57K
MEDIAN: $42,692
10%
50%
90%

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$10.30 - $25.08
$10
$15
$25
MEDIAN: $15.06
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$27,201 - $57,200  
   
Bonus
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,419 - $53,558  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 13
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.30 - $25.08  
   
Overtime
$19.61  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,419 - $53,558  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 59

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United States (change)

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About Sacramento, California

Sacramento County, California
490,715
Male:
237,724 (48.4%)
Female:
252,991 (51.6%)
Sacramento (/ˌsækrəˈmɛntoʊ/; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. It is at the confluence of the Sacramento River and the American River in the northern portion of California's expansive Central Valley. Its estimated 2014 population of 485,199 made it the sixth-largest city in California, and the 35th largest city in the United States. Sacramento is the cultural and economic core of the Sacramento metropolitan area, which includes seven counties with a 2010 population of 2,414,783. Its metropolitan area is the fourth largest in California after the Greater Los Angeles area, the San Francisco Bay Area, and the San Diego metropolitan area, and is the 27th largest in the United States. In 2002, the Civil Rights Project at Harvard University conducted for TIME magazine named Sacramento "America's Most Diverse City". Sacramento became a city through the efforts of the Swiss immigrant John...
Sacramento:
$52,151
California:
$64,500
$1,085
Sacramento:
$287,300
California:
$449,100
5.1%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
67 %
Male
33 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
043
Less than 1 year
4%
1-4 years
43%
5-9 years
17%
10-19 years
22%
20 years or more
14%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 7%

Late-Career
up arrow 6%


National Average
$33,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 27%

Customer Relations
up arrow 14%

National Average
$33,000

Data Entry
up arrow 1%

Call Center
up arrow 3%


Problem Solving
up arrow 4%

Microsoft Office
up arrow 4%

Typing
up arrow 5%

Phone Support
up arrow 8%

Microsoft Excel
up arrow 10%

Data Processing
up arrow 11%

Call center operations
up arrow 14%

Computer Service
up arrow 16%

Sales
up arrow 19%

Microsoft Word
up arrow 22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
17%
10-19 years
22%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 66%
dental benefits
Dental: 63%
vision benefits
Vision: 56%
dental benefits
None: 32%
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