The average rate for a Customer Service Representative (CSR) in Sacramento, California is $14.85 per hour. For the first five to ten years in this position, wages increase modestly, but any additional experience does not have a big effect on pay.

$27,006 - $57,648
(Median)
$27K
$44K
$58K
MEDIAN: $43,986
10%
50%
90%

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$10.01 - $24.44
(Median)
$10
$15
$24
MEDIAN: $14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$27,006 - $57,648  
   
Bonus
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,153 - $52,825  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 11
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.01 - $24.44  
   
Overtime
$19.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,153 - $52,825  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 60

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United States (change)

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About Sacramento, California

Sacramento County, California
490,715
Male:
237,724 (48.4%)
Female:
252,991 (51.6%)
Sacramento (/ˌsækrəˈmɛntoʊ/; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. It is at the confluence of the Sacramento River and the American River in the northern portion of California's expansive Central Valley. Its estimated 2014 population of 485,199 made it the sixth-largest city in California, and the 35th largest city in the United States. Sacramento is the cultural and economic core of the Sacramento metropolitan area, which includes seven counties with a 2010 population of 2,414,783. Its metropolitan area is the fourth largest in California after the Greater Los Angeles area, the San Francisco Bay Area, and the San Diego metropolitan area, and is the 27th largest in the United States. In 2002, the Civil Rights Project at Harvard University conducted for TIME magazine named Sacramento "America's Most Diverse City". Sacramento became a city through the efforts of the Swiss immigrant John...
Sacramento:
$52,151
California:
$64,500
$1,085
Sacramento:
$287,300
California:
$449,100
5.1%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 10%

Mid-Career
up arrow 9%


National Average
$32,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
up arrow 10%

Problem Solving
up arrow 7%

Data Entry
up arrow 3%

Customer Relationship Management (CRM)
up arrow 3%

Call Center
0%

Microsoft Office
0%

National Average
$32,000

Customer Service
up arrow 1%

Typing
up arrow 3%

Data Processing
up arrow 3%

Phone Support
up arrow 5%

Call center operations
up arrow 16%

Sales
up arrow 16%

Microsoft Excel
up arrow 17%

Computer Service
up arrow 19%

Microsoft Word
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
4%
1-4 years
42%
5-9 years
21%
10-19 years
21%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 68%
medical benefits
Vision: 58%
dental benefits
None: 29%
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